firmware update bugs with ControlSpace Designer v5.7

Hello Avecom,

Sorry you run into these issues.

We are aware of Windows Language Format issues when updating Bose Amplifiers.
Can you try the following:

1) Open Windows Control Panel and select Region:

2) Change Format to English (United States)
    This will change the Decimal Symbol and Digit Grouping Symbol.

3) Click on Apply and OK

4) Power cycle the computer

5) Try to update the PM and PS again

Please let us know if this resolves your issue.

BR
Arno

Hi Arno,

Thanks for your quick reply!!

I'll try this tomorrow and I'll reply with a post.

Thanks!

Hello Avecom,

I understand from my colleague @Guillaume-at-Bose that after changing the Regional Format, you could update the PowerShare amplifiers.

Only issue you have with your ASUS computer is that you couldn't install the PowerMatch USB driver and used another computer to finish the project.

BR
Arno

We also have this problem.

It was solved when we upgrade first with CSD 5.5. after that with 5.7. and the update succeded.

We had this problem with the devices:  EX1280C, PM amps.

Grtz Wilco