I've got an issue with a Dante Card installed on an ESP00-II.
Through Dante Controller I configured its secondary port into Legacy Hardware, and changed its address into IP 192.168.0.90 / SN 255.255.255.0.
Now, even if rebooting the ESP, rebooting my PC (with address IP 192.168.0.254 / SN 255.255.255.0), disabling antivirus or firewall I've got this:
- the Dante Controller shows the ESP Dante card but without any field accessible
- All the fields show the "retrieving model information - please wait" message
- If I force an error, changing my PC IP address, the ESP Dante card field correctly turns red and a window says my PC is in a different subnet, showing the Dante card IP address 192.168.0.90, so I'm sure I changed its IP as I wanted (nothing I can say about SN).
- From a command prompt the Dante card doesn't respond to ping
Note that my PC is directly connected to the Primary port of the Dante card, and that I tried with another PC and the issue is the same.
Is there a way to factory restore the Dante Card, even in this situation?
Thanks to everybody for any suggestion.