I have an experienced contractor that has 5 locations with ESP-880A and a PM8500 with an AmpLink card in it. He is using quality pre-made shielded 2-3ft CAT6 cables. In all locations the occasional popping and clicking is not in the DSP but only in the PM8500 and only on CH2 in all locations. He wired CH 2 analog out of the DSP and into the PM8500 and that has solved unwanted noises. Is there a way to get this to work as designed so that all 8 channels stay digital?

2 locations are running CSD 5.6 & 3 locations are running 5.7.

Thanks,

 

Rick

Original Post

Hello Rick,

I've noticed your report on our internal log system also.

We have received some reports on this and trying to root cause this.
In most cases replacing the AmpLink card resolved the issue, but hard wiring CH2 is also a good workaround.

I hope we can fix this issue as soon as possible.

BR
Arno

Add Reply

Likes (1)
Post
Having trouble signing in?

We recently updated our sign-in procedure and if you have old sign-in data cached, this can create a problem. Please:

  1. Clear your browser cache and cookies
  2. Then close the browser (not just the window)
  3. Open the browser and try again
Thank you

Please make sure that your profile is up to date
×
×
×
×