Hello, Our designer is setting up a remote app for a restaurant, and she's ran into a problem. Randomly, but always right after adding a new element (Pset, image, frame etc.) the CSR Builder app vanishes - no fault codes or error messages, it looks just the same as if one were to close a saved project normally. She managed to finish the project by hunting down and killing all 32 bit apps running on her PC, so it seems she somehow ran out of RAM. Currently, the app is running stable at 450 MB...
Hi I cant open CSP files that were bulid in just 2 weeks ago. I have tried two different computers both on windows 10. If I do a new desing in 4.4.2 it works. If I do a new design i 5.1 I have the same problem. See attached picture. My windows 10 was auto updated 12 september after the design orginaly was built. What to do?
I have found the problem! I work at home. In my house I have one ESP1600 and one ESP1240. (Yes I know this is little odd ) This units are connected to my network that have connection to my wireless router and to my computer to surf. When I am connected to my router the problem occur! This happens even if I don't try to go online in CSD. This has never been a problem before. The last design I did was in 8 september and it went well. 12 september my computers auto updated windows 10. After...
Great you found the problem. Thank you for your time and effort. Can you check to which version windows 10 is updated? WIN+R -> and type winver in the run dialog and press enter. Can you connect when you disable the wifi connection and connect via your "internet" connection? You can also try to change the "host network interface" from "automatic selection" to one of the NICs We always advise to have only one network connection to the Bose system. BR Arno
Windows 10 Home ver 1803 I have only the wireless connection, not cable = only one connection. You can also try to change the "host network interface" from "automatic selection" to one of the NICs. This is greek to me... please explain.
Hi Peter, Sorry for the delay. In the past we have seen issue with large images ( not when adding Psets, Frames ) in CSR client and that dependent on the hardware configuration of the remote device. With CSRbuilder I haven't seen any issue you are describing. Is it possible to send me the CSR design file and the images you needed to use? BR Arno
Hi Matt, Arno is correct about a little unusual behavior from time to time with the ESP00II and CSD 5. However, before you do a rewrite of the file for 4.4.2, open up your design in CSD 5.02, and then highlight the ESP00 II icon in project view (single click). At the top of the CSD window is an icon (9th from the right side) that is a DSP resources calculation. If you click on that icon and get the same error message instead of a % readout of DSP resources, you have a programming issue in...
Just a heads up for anyone having this issue when trying to install Remote builder 2.5 Solution: I had to turn off Real-time protection on Windows Defender Security Center Then the install will proceed like normal. My info: all windows updates to date.
Hi all If this should be handled as a feature request, please move it accordingly. The device list in CSD is missing the PS604A and PS404A amplifiers. Checked on 5.4, 5.5 and 5.6(.2.30797). Although just a graphical issue, my sales department often use CSDs Project View to plan and order components for installations. Workaround so far has been to use the passive amplifier block (PS604) and add a note to it.
Hi all, I am having trouble connecting to the ESP through CSD. I have tried connecting directly from my PC (win10) to the processor via crossover cable, and also through the network switch where the only 2 devices were the PC and ESP. The processor is fresh out of the box and I have tried using the 2 latest versions of CSD 5.0. I'm hoping someone can help me out or offer any suggestions. Thanks!
Hi Matt, we are aware of an issue with CSD 5.0 when the ESP-00 is the RTC. The advise for now is to downgrade the ESP-00 to CSD 4.42. For more known issue please use this link Sorry for the inconveniences. BR Arno
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