Hello there; I have this issue with firmware udpate of CS428 and 1248. I have tried with v1.0 and v.1.0.1 .frm and with both there is an error. "Sorry this file is incompatible with this device" Thank you for your support. -- Israel
Could someone direct me towards a setup guide for getting the CC-2D talking to the CSP-428? I cant see anything on the Bose website online. I have all devices on a fixed IP in the same range and can see them in discovery tool , Cant see any function within the CSP-428 web browser to search for controllers and the Identify button in the browser does nothing. Thanks.
I have not seen that specific error before, but have you made sure to "un-zip" the files before opening them in the browser configuration page? Also, makes sure the file is listed as: CSP_v1.0.1.frm The file name must be exact and have the .frm extension.
Hello Isreal, Sorry you are running into this issue. As far as I can remember, v1.041 is not a release version (have to verify that). Could it be that you received the unit from a Bose employee for testing (beta product)? For your information, I can reproduce this with v1.041. I've also sent you a private message. BR Arno
Hello HD Tom, on the Controller page you should see the connected Controllers at the top. When you click on one of the Controllers you should be able to assign it to a listing area and select which inputs should be selectable. BR Arno
Arno- I am having the same issue. New firmware installed. I found the CC2D once and now I cannot seem to find it again. It just seems to be missing. The CC2D is getting PoE (it brighten, then dims) but I cannot see it in the program for the CSP-428. I looked through the training and there is nothing on how the controllers are synced to the program. The info you gave earlier in this thread are better than what is on the training site. I only have one CC2D at this time. I am rolling out...
Hello Paolo, Thank you for your interest in our new Commercial Sound Processors. As this product is still in development and things can change, we cannot share screenshots of the Web GUI. If you have other question regarding the CSP or other Bose professional products, please let u know. BR Arno
When you block a person, they can no longer invite you to a private message or post to your profile wall. Replies and comments they make will be collapsed/hidden by default. Finally, you'll never receive email notifications about content they create or likes they designate for your content.
Note: if you proceed, you will no longer be following .