Tagged With "ESP1240"

Topic

No control possible via Dante card in ESP1240

Con.Andrews ·
Hi there. I'm a newbie to this site and first time user of dante. I have a problem where I'm unable to detect the ESP1240 from within CSD v5.0 when I scan. In detail; I am not using a DHCP server so all devices require static IP's I've installed the dante card as per the installation instructions in the ESP1240 I connect the primary port of the dante card to my gigabit switch I connect my pc to the switch I run audinates dante application to determine the IP address of the Dante interface in...
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Re: No control possible via Dante card in ESP1240

Arno-at-Bose ·
Hello Con, sorry to read you experiencing these issues. Dante/Bose should be plug and play. Summery: PC 192.168.0.19 ESP 192.168.0.160 Dante (ESP): 192.168.0.10 In Dante Controller the ESP (Dante) is populated (connected to Primary Dante port) In CSD (Dante Properties) the ESP Dante is populated (connected to Primary Dante port) ESP is populated in Project View (CSD) if connected through front port, not via Primary port. I assume your "current project settings" in the Hardware Manager is set...
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Re: No control possible via Dante card in ESP1240

Con.Andrews ·
The Dante card is in switched mode. But I also tried redundant, with the same outcome. I'll check the physical seating of the card when I return to site tomorrow and let you know how I went. Thank you for your response
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Re: No control possible via Dante card in ESP1240

Arno-at-Bose ·
Please also try to connect to the secondary Dante port (CSD control is on this port if Dante network mode is on isolated mode).
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Re: No control possible via Dante card in ESP1240

Con.Andrews ·
Thank you again for your help. I took your earlier advice and removed and reinserted the dante card and as if by some magical stroke, it worked! I don't know what that was about but it's working now so thank you again.
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Re: No control possible via Dante card in ESP1240

Arno-at-Bose ·
Hi Con, Thank you for the update. BR Arno
Topic

Updating Firmware-Where to find the correct file for ESP1240

TechSPCs ·
Hello, I'm new to ControlSpace and am trying to get a system operational. I've been having problems connecting to the 1240 Dante Network card in Controlspace reliably. It says I need a firmware update but when I try to find the correct file it doesn'r seem to be in the Dante Firmware folder. I found a help file PDF link here in the forums but for some reason I don't have access to view the topic. Can anyone advise please? Thanks! -Joe
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Re: Updating Firmware-Where to find the correct file for ESP1240

Arno-at-Bose ·
Hello, In the past the Dante card for the ESP FIXED IO supported 16x16 channels. We have upgraded this to 32x32 channels and therefor it will be seen as a different card. Attached you will find a Technical Bulletin how to update. I hope this will solve you issue. BR Arno
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Re: Updating Firmware-Where to find the correct file for ESP1240

Arno-at-Bose ·
Most of the forum should be open for review. To respond / post you should be registered. I will check what could be te reason. BR Arno
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Re: Updating Firmware-Where to find the correct file for ESP1240

TechSPCs ·
Thank you. Do you know why so much of the forums are unauthorized for me? I'm trying to find information on how to properly configure Dante..
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