We have a Bose Free Space DXA 2120 and are getting the following error message when we turn the volume up (to above 70 Db's) we get the error. They are attached to two sets of the omni free space pendant 3 - speakers. We've been able to isolate the issue to one set of the omni speakers and even with a brand new Bose Free Space DXA 2120 we still get the Amp Fault ! error. Anyone know how we can isolate the sound wire from the speaker to find the source of the issue?
Just a heads up for anyone having this issue when trying to install Remote builder 2.5 Solution: I had to turn off Real-time protection on Windows Defender Security Center Then the install will proceed like normal. My info: all windows updates to date.
One of my dealers has an installation that comes up with this error window when he opens the CSD file on his computer. It does it with the computer in my office as well. The Project is set to the correct IP address in CSD as is the network card on his computer. He can connect to the system. We just can't figure out what to do to eliminate this showing up every time. Bruce
Hi, I have a little problem with my attached design. As it is right now, everything is OK - i can go online to my system and i can check the DSP Resources. When i will make a connection from Matrix 2, output 23 (Cafe) to my Selector. Then i got a fail when i try to go online og if i try to tjek my DSP Resources. It is easy to test in the attached design. Hope that you can help - thanks. Best Regards Henrik Frost AV CENTER
Hi, When you hit F2 to rename an object and use CTRL-Scroll to use zoom, a red cross will display and the file gets corrupt. After saving your file the CSD is not able to open it again and gives error 'File read error'. See screenshots attached. See attached.
Hi Bruce, Could it be that they changed the network address after they added the Dante Endpoints? If this was te work flow, CSD didn't updated the new network address to the Dante Endpoints (is a logged issue). Easiest way to solve this, is to remove the Dante Endpoints and add them again when CSD is set to the correct network address. Sorry for the inconveniences. BR Arno
Hello ScottSoko, Sorry to read you experiencing issues. And thank you for your pre-investigation. Can you tell us how the FS3 and DXA2120 are connected? Could you send some photos of the FS3 and DXA2120? Perhaps the FS3 is set to Lo-Z and connected to the Hi-Z of the DXA2120. BR Arno CAS-14016-P4T1Y2
How would I check/change the setup on the DXA2120 from Hi-z to Lo-Z? How would I check/change the setup on the FSA? I have two FS3 setups that are identical and until recently they were performing identically. Now one works great and the other is creating issues. If I unplug the FS3 with issues the system/setup works great. I tried changing which output from the DXA goes to which speaker. swapping the effected speaker from output 1 to output 2 doesn't change anything. The working FS3...
Hi ScottSoko, Yes, please share your wiring method at the speaker and at the amp. You mentioned you isolated this to one set of FS3 omnis. An amp fault could be created when tying to drive high impedance from 8-ohm output (with no jumpers), though normally the result is very little to no sound at all before a fault. You want to make sure you're using the correct speaker presets (EQ) from the amp as well. If you're in the US, you can contact us directly. I'll send you a private message.
Hi ScottSoko, From your description, if both speakers are wired correctly, and both amp outputs are wired and working correctly with a working FS3, the issue is certainly with the speaker. Please arrange to exchange this with us, or with your local Bose rep. Thank you, ChrisJ-at-Bose
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