Tagged With "5.01"

Topic

CSR builder 2.5 - Frequent app crashes in graphics heavy project

Peter Heiberg ·
Hello, Our designer is setting up a remote app for a restaurant, and she's ran into a problem. Randomly, but always right after adding a new element (Pset, image, frame etc.) the CSR Builder app vanishes - no fault codes or error messages, it looks just the same as if one were to close a saved project normally. She managed to finish the project by hunting down and killing all 32 bit apps running on her PC, so it seems she somehow ran out of RAM. Currently, the app is running stable at 450 MB...
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Re: CSR builder 2.5 - Frequent app crashes in graphics heavy project

Arno-at-Bose ·
Hi Peter, Sorry for the delay. In the past we have seen issue with large images ( not when adding Psets, Frames ) in CSR client and that dependent on the hardware configuration of the remote device. With CSRbuilder I haven't seen any issue you are describing. Is it possible to send me the CSR design file and the images you needed to use? BR Arno
Topic

CSD 5.01 red cross when renaming and zooming

Ivar-at-Bose ·
Hi, When you hit F2 to rename an object and use CTRL-Scroll to use zoom, a red cross will display and the file gets corrupt. After saving your file the CSD is not able to open it again and gives error 'File read error'. See screenshots attached. See attached.
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Re: CSD 5.01 red cross when renaming and zooming

Arno-at-Bose ·
Hi Ivar, Thank you for sharing and sorry for the inconveniences. I'm able to reproduce and will back log it. BR Arno
Topic

Error installing ControlSpace Remote builder 2.5

Luis Bejarano ·
Just a heads up for anyone having this issue when trying to install Remote builder 2.5 Solution: I had to turn off Real-time protection on Windows Defender Security Center Then the install will proceed like normal. My info: all windows updates to date.
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Re: Error installing ControlSpace Remote builder 2.5

Arno-at-Bose ·
Hello Luis, Sorry you run into this and thank you for sharing the workaround. I will log this to see if we can prevent this in the future. BR Arno
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Re: Error installing ControlSpace Remote builder 2.5

Luis Bejarano ·
I´ve continued to have problems after installing if I activate windows defender again. The solution was to add these files to the Controlled folder access on windows defender settings:
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Re: ESP-00 Connection Failure CSD 5.0.2.989

Arno-at-Bose ·
Hi Matt, we are aware of an issue with CSD 5.0 when the ESP-00 is the RTC. The advise for now is to downgrade the ESP-00 to CSD 4.42. For more known issue please use this link Sorry for the inconveniences. BR Arno
Topic

ESP-00 Connection Failure CSD 5.0.2.989

Matt Poles ·
Hi all, I am having trouble connecting to the ESP through CSD. I have tried connecting directly from my PC (win10) to the processor via crossover cable, and also through the network switch where the only 2 devices were the PC and ESP. The processor is fresh out of the box and I have tried using the 2 latest versions of CSD 5.0. I'm hoping someone can help me out or offer any suggestions. Thanks!
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Re: ESP-00 Connection Failure CSD 5.0.2.989

David_A-at-Bose ·
Hi Matt, Arno is correct about a little unusual behavior from time to time with the ESP00II and CSD 5. However, before you do a rewrite of the file for 4.4.2, open up your design in CSD 5.02, and then highlight the ESP00 II icon in project view (single click). At the top of the CSD window is an icon (9th from the right side) that is a DSP resources calculation. If you click on that icon and get the same error message instead of a % readout of DSP resources, you have a programming issue in...
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Re: ESP-00 Connection Failure CSD 5.0.2.989

Dominique ·
I noticed that an ESP-880 i installed a few days ago switched from a static ip to DHCP after the update to CSD 5... Maybe you are trying to connect to a wrong ip address.
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