Tagged With "AmpLink"

Topic

AmpLink audio clicking on CH 2

Rick-at-Bose ·
I have an experienced contractor that has 5 locations with ESP-880A and a PM8500 with an AmpLink card in it. He is using quality pre-made shielded 2-3ft CAT6 cables. In all locations the occasional popping and clicking is not in the DSP but only in the PM8500 and only on CH2 in all locations. He wired CH 2 analog out of the DSP and into the PM8500 and that has solved unwanted noises. Is there a way to get this to work as designed so that all 8 channels stay digital? 2 locations are running...
Topic

PowerShare AmpLink devices missing in device list

Peter Heiberg ·
Hi all If this should be handled as a feature request, please move it accordingly. The device list in CSD is missing the PS604A and PS404A amplifiers. Checked on 5.4, 5.5 and 5.6(.2.30797). Although just a graphical issue, my sales department often use CSDs Project View to plan and order components for installations. Workaround so far has been to use the passive amplifier block (PS604) and add a note to it.
Topic

Problems with 2 ESP1240A

Bavarian user ·
Hello, yesterday we installed at a customer. There are about 40 speakers and 5 Amp 604 A , 1 x CC64 and 2 x ESP1240A.It is a simple installation. When loading the software onto the devices, the POWER LEDs of the two ESP alternately went red. At first we thought that there was a hardware problem. But when we had the software with the older version on it, then the second ESP went to red and the first to green. We are using the 5.7 CSD because of the PS604A. I think that there is no hardware...
Topic

ESPLink and Amplink not connecting to Amps iin Project View

Bruce-at-Bose ·
you cannot draw a line between the ESP Processor and the PM amplifiers when using ESPLink or AmpLink when using 5.4 Bruce
Topic

AmpLink Inoperational

NickD-at-Bose ·
I have one of the early PS404A models, and I can't get the AmpLink connection to pass audio. I'm driving audio from my EX-1280C, and I have signal metering in the AmpLink out block of the DSP, but no audio into the amplifier. I'm using shielded CAT5e (also tried unshielded). When online with the amplifier in PowerShare Editor, I see no input metering. Checked and double checked the selector wheel on the rear of the panel. I have tried different AmpLink channels with no luck. Today I loaded...
Reply

Re: AmpLink audio clicking on CH 2

Arno-at-Bose ·
Hello Rick, I've noticed your report on our internal log system also. We have received some reports on this and trying to root cause this. In most cases replacing the AmpLink card resolved the issue, but hard wiring CH2 is also a good workaround. I hope we can fix this issue as soon as possible. BR Arno
Reply

Re: ESPLink and Amplink not connecting to Amps iin Project View

Arno-at-Bose ·
Hi Bruce, Thank you for you post. This is a known issue and will be resolved in the next release. It is only a graphics issue (not functional). BR Arno
Reply

Re: AmpLink Inoperational

Arno-at-Bose ·
Hi Nick, Was it working before? Do you also see metering on de EX display (or only on the AmpLink block in CSD)? What is the RJ45 LED status of the AmpLink input of the PowerShare? And could it be that you used the "THRU" RJ45 port instead of the "INPUT"? I just tested it with my system (CSD 5.0_948 / PSE 2.11 - 5.24) and the PowerShare was receiving audio using AmpLink. BR Arno
Reply

Re: AmpLink Inoperational

NickD-at-Bose ·
Arno, it was working before, yes, but I haven't turned the amp on in a while, as it's been in storage, but the last time I used it, it was passing audio through AmpLink. The RJ45 LED's are dark on both sides, and I'm wired to the input, not thru. The signal is also metering on the front of the EX display. I will try to roll back the firmware and see if that works.
Reply

Re: AmpLink Inoperational

NickD-at-Bose ·
I have tried rolling back the firmware and that doesn't help. However I did order an AmpLink card for my PM8500N, and audio isn't passing from the 1280C to that amplifier either. So, I think the issue is with the EX-1280C, so I will be ordering another.
Reply

Re: AmpLink Inoperational

Arno-at-Bose ·
Hi Nick, Can you please try to update you EX-1280C with CSD 5.01. I know I had a similar issue with one of the (older) EX firmware.
Reply

Re: AmpLink Inoperational

NickD-at-Bose ·
Hi Arno, I have done this without success.
Reply

Re: PowerShare AmpLink devices missing in device list

Arno-at-Bose ·
Hello Peter, Thank you for reporting and this is on our radar. BR Arno
Reply

Re: PowerShare AmpLink devices missing in device list

Peter Heiberg ·
Hello again, It seems the new ZA-2120-xZA amplifiers are missing aswell. In addition, the existing ZA-2120-HZ amplifier shows 2 inputs, 1 output in Project View.
Reply

Re: PowerShare AmpLink devices missing in device list

Arno-at-Bose ·
Hi Peter, Both are in our backlog. Thank you again. BR Arno
Reply

Re: Problems with 2 ESP1240A

Arno-at-Bose ·
Hello DJ, Sorry you run into this issue. Is sounds like a "netlist" error. Can you share your design file (add it to this post or send me a private message), so I can investigate this further? Thank you in advance. BR Arno
Reply

Re: Problems with 2 ESP1240A

Bavarian user ·
Hallo Arno, i will sent you the file in a few minutes
Reply

Re: Problems with 2 ESP1240A

Bavarian user ·
Thanks for your help ; )
Reply

Re: Problems with 2 ESP1240A

Arno-at-Bose ·
Hi Heike, Thank you for the time you spent on this. It turns out that there is an issue assigning a CC-64 to a Pset in CSD 5.7. We have backlogged this issue. BR Arno
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