Hi there, So maybe it's not at all a bug. BUT it is weird tho. You can select to use a image as a button. Perfect! And even on and off images. Great! I have designed a button in 2 styles, added them to the parameter set button and was surprised with a 4:3 10px by 10px pixelated blur of my image?Also when pressing on the button the colour outline is still there. Very weird. Please help or fix this.
Scenario: Ex1280 + PM8500N controlling 8 zones on 50V high impedance mode. CS Remote 2.2 made layout to control all 8 zones, 5 people share the same remote on their phones (1 iPhone, 4 android) and additionally its installed with remote client 2.2 on 2 windows PC's. Bug: The remote completely stops working, not control or feedback from the volume levels. You can still go online to the amplifier with CSD but the CS remote will show the amplifier as offline. To fix this you have to close all...
I am working on a project where the client has 2 ESP-00 II and 11 PM-8500N Amplifiers, and have 15 Zones and requested an application, I was working on an app and in a very early stage as I added 5th collection (Page) it is not allowing me to add any more. Not sure, How many collection can be added to single Bose CS Remote builder app. Thanks in advance.
I've found this happening when I operate the CSR while being online with the amplifier. If you try to control from both ends they can get de-sync. Then CSR volume slider will have no effect on the amplifier, the only way to control volume now will be from CSD. To fix this you have to set the slider on CSR to minimum and then manually set the volume on CSD to -60. Once you do this they'll both be at sync again. I think the problem is that in CSR the minimum volume value is -60 and in CSD the...
Just a heads up for anyone having this issue when trying to install Remote builder 2.5 Solution: I had to turn off Real-time protection on Windows Defender Security Center Then the install will proceed like normal. My info: all windows updates to date.
Dear Support, Please add support for more than one remote layout per phone. Also on the same issue a way to control different areas by username/password (or mac?) would be great, to add different functionality to different users. Thanks!
Hey Guys, We deploy CS Systems over enterprise networks with VLANs and SSIDs set up for the audio system. We never experienced any significant lag in control when using the ESP00, but when that was discontinued we switched to Dante to get the distribution capability we needed. Since switching to Dante we are noticing lagged behavior with the remote control apps. Is this a result of having remote control and Dante distribution on the same network or is there something else we should check? ...
The parameter set buttons are great for operational control but are currently only able to be gray or an on-off image selection. It would be great to be able to change the text and button background color with on-off... like: Parameter On - Text White, Background Green Parameter Off - Text Gray, Background Red Thanks!
Hi, guys. I found some problems in a CS Training in Chile with iOS devices with the latest update (iOS11), but it looks like we're starting to have the Cyrillic problem again. The control names and the app menus start to fail with this font issue. Do we have any update/fix for this? Thanks, Diego.
Dear all, I've downloaded the ControlSpace Remote app on a customer's smartphone Samsung Galaxy S8 with Android Nougat 7.0. As soon as the app opens an error pops-up “Unfortunately App has Stopped”. Please notice that I have never been able to run the app. I did some google search and followed some simple tips on how to solve app crashing issues on Android 7, but nothing worked. Any thoughts anyone?
Hello JeffAlex, I haven't heard on CSR control lag. Dante multicast flows can flood the WiFi link. Audinate wrote an article on this. For testing, you might can try to isolate Dante and CSD control by selecting Isolated mode for the Dante network mode. On the primary port you will have Dante and on the secondary port CSD control. Or build a small network and see if you still experiencing this issue. Do you also experiencing this issue when you use CSR on a wired PC? I hope this will help you...
Arno, to pick up on where we left off... our network team seems to think that since we deploy CS Systems with music streaming constantly over Dante to 3 PM8250 amps and 24 zones, that remote control traffic over the same ethernet connection is not getting priority, therefore lagging. In your response on 1/7 you suggested isolating the two traffic streams. I assume that this is performed in Dante Controller here...attachment Are the rest of the steps for CSD and CS Remote builder documented? ...
solating Dante and control can be done in Dante Controller: Go to Device Info double click on the Dante device click on the Network Config tab and select Isolated_Networks under Switch Configuration A notification window will pop-up and select Yes Reboot the unit You have to do this for all Dante devices and you have to create 2 networks (Dante / Control) BR Arno
Hello Luis, Thank you for reaching out to us. Is it possible for you to share the CSD and CPZ files? Are all devices, including PC, have this issue? When does it happen, like, when all devices are controlling at the same time, in idle after x time, ..... Hope you can provide us more information. BR Arno
Hello Marc, Thank you for contacting us. You should be able to resize the image / button by dragging the button handler on the bottom of the button or change the height value in the properties window of the Pset button. If you only need the image, you can uncheck "Border" in the properties window fo the Pset button. BR Arno
To be fare, no I cannot share the CSR, but can share the image. And I’m not able to create a new empty file atm. (On the road not laptop) it also happens on a new file. Just a single parameter set button in image mode without border. 10,1inch 16:10 touchscreen
Hello Marc, Now I see what you mean. It looks like it is related to the rectangle image you want to use. Attached I've converted it to a square image and although it creates a large button, the text is readable. I hope this workaround will work for you. If you are using an EX processor (with logic), we might can come up with another solution (using Logic Input), but you probably still have the large square button. I will log this issue. BR Arno
Hi there, So yeah it does work. But the on press circle is not pretty. For now we just use the default buttons and wait for a update. Thanks for logging it to the dev team, hope to see it "soon" in the updates
Hello Luis, Thank you for reporting this issue. As you are writing that CSD shows infinity as lowest value, I assume you are using groups to control the PowerMatch outputs? In that case, it is caused by the fact that the steps using the group slider (changing the value using your mouse) are not 0.5 dB which is should be. As long as you change the group slider using the up/down arrow keys they stay in sync. This issue is scheduled to be fixed in the next release of CSD. BR Arno
Hi Miltiadis, With ControlSpace EX-1280C and CSR 2.2 you can create a signal indicator, by using a meter (logic out) and Logic output. This logic output you can use in CSR and indicator. If you use multiple logic outputs connected to the meter and set different thresholds in the meter block, you could create a VU meter, but there will be some delay. So it will not be optimal. In attached example you can see how to create the signal indicator. BR Arno
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