Tagged With "Remote"

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Re: iOS11 Cyrillic Problem

Arno-at-Bose ·
HI Diego, Thank you for reporting this and we are aware of this issue: LInk 1 Link 2 Best regards, Arno
Topic

iOS11 Cyrillic Problem

DiegoC_at_BOSE ·
Hi, guys. I found some problems in a CS Training in Chile with iOS devices with the latest update (iOS11), but it looks like we're starting to have the Cyrillic problem again. The control names and the app menus start to fail with this font issue. Do we have any update/fix for this? Thanks, Diego.
Topic

ControlSpace Remote app crashes on Android Nougat 7.0

Miltiadis ·
Dear all, I've downloaded the ControlSpace Remote app on a customer's smartphone Samsung Galaxy S8 with Android Nougat 7.0. As soon as the app opens an error pops-up “Unfortunately App has Stopped”. Please notice that I have never been able to run the app. I did some google search and followed some simple tips on how to solve app crashing issues on Android 7, but nothing worked. Any thoughts anyone?
Topic

ControlSpace Remote app with VU meters

Miltiadis ·
Dear all, It would be nice to have VU metering in the ControlSpace Remote app. Any plans on this? Miltiadis
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Re: ControlSpace Remote app crashes on Android Nougat 7.0

Arno-at-Bose ·
Hi Miltiadis, This is a know issue with Samsung S7 and S8 and we are working hard on solving this (Probably it will be fixed in the next release). Arno
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Re: ControlSpace Remote app crashes on Android Nougat 7.0

Miltiadis ·
Hi Arno, Thanks for the info. Regards, Miltiadis
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Re: ControlSpace Remote app with VU meters

MattS-at-Bose ·
Hi Miltiadis, There are no plans for metering in ControlSpace Remote. Thanks, Matt
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Re: iOS11 Cyrillic Problem

Arno-at-Bose ·
CSR remote 2.2 is now available in App Store and Play Stores which should solve this issue.
Reply

Re: ControlSpace Remote app crashes on Android Nougat 7.0

Arno-at-Bose ·
CSR remote 2.2 is now available in App Store and Play Store should now work with Samsung Galaxy (Android 5.1)
Reply

Re: ControlSpace Remote app with VU meters

Arno-at-Bose ·
Hi Miltiadis, With ControlSpace EX-1280C and CSR 2.2 you can create a signal indicator, by using a meter (logic out) and Logic output. This logic output you can use in CSR and indicator. If you use multiple logic outputs connected to the meter and set different thresholds in the meter block, you could create a VU meter, but there will be some delay. So it will not be optimal. In attached example you can see how to create the signal indicator. BR Arno
Topic

Powermatch amplifier, remote overload

Luis Bejarano ·
Scenario: Ex1280 + PM8500N controlling 8 zones on 50V high impedance mode. CS Remote 2.2 made layout to control all 8 zones, 5 people share the same remote on their phones (1 iPhone, 4 android) and additionally its installed with remote client 2.2 on 2 windows PC's. Bug: The remote completely stops working, not control or feedback from the volume levels. You can still go online to the amplifier with CSD but the CS remote will show the amplifier as offline. To fix this you have to close all...
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Re: Powermatch amplifier, remote overload

Arno-at-Bose ·
Hello Luis, Thank you for reaching out to us. Is it possible for you to share the CSD and CPZ files? Are all devices, including PC, have this issue? When does it happen, like, when all devices are controlling at the same time, in idle after x time, ..... Hope you can provide us more information. BR Arno
Topic

Collection Addition

Bilal ·
I am working on a project where the client has 2 ESP-00 II and 11 PM-8500N Amplifiers, and have 15 Zones and requested an application, I was working on an app and in a very early stage as I added 5th collection (Page) it is not allowing me to add any more. Not sure, How many collection can be added to single Bose CS Remote builder app. Thanks in advance.
Topic

Error installing ControlSpace Remote builder 2.5

Luis Bejarano ·
Just a heads up for anyone having this issue when trying to install Remote builder 2.5 Solution: I had to turn off Real-time protection on Windows Defender Security Center Then the install will proceed like normal. My info: all windows updates to date.
Topic

Hability to have more than one remote layout per phone

Luis Bejarano ·
Dear Support, Please add support for more than one remote layout per phone. Also on the same issue a way to control different areas by username/password (or mac?) would be great, to add different functionality to different users. Thanks!
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Re: Error installing ControlSpace Remote builder 2.5

Arno-at-Bose ·
Hello Luis, Sorry you run into this and thank you for sharing the workaround. I will log this to see if we can prevent this in the future. BR Arno
Reply

Re: Hability to have more than one remote layout per phone

Arno-at-Bose ·
Hello Luis, This feature request is in our back log. for the pin code, perhaps this example can help you. BR Arno
Topic

ControlSpace Remote volume control desync from ControlsSpace Designer

Luis Bejarano ·
I've found this happening when I operate the CSR while being online with the amplifier. If you try to control from both ends they can get de-sync. Then CSR volume slider will have no effect on the amplifier, the only way to control volume now will be from CSD. To fix this you have to set the slider on CSR to minimum and then manually set the volume on CSD to -60. Once you do this they'll both be at sync again. I think the problem is that in CSR the minimum volume value is -60 and in CSD the...
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Re: ControlSpace Remote volume control desync from ControlsSpace Designer

Arno-at-Bose ·
Hello Luis, Thank you for reporting this issue. As you are writing that CSD shows infinity as lowest value, I assume you are using groups to control the PowerMatch outputs? In that case, it is caused by the fact that the steps using the group slider (changing the value using your mouse) are not 0.5 dB which is should be. As long as you change the group slider using the up/down arrow keys they stay in sync. This issue is scheduled to be fixed in the next release of CSD. BR Arno
Reply

Re: ControlSpace Remote volume control desync from ControlsSpace Designer

Luis Bejarano ·
I assume you are using groups to control the PowerMatch outputs Yes I am, Thanks Arno.
Reply

Re: Error installing ControlSpace Remote builder 2.5

Luis Bejarano ·
I´ve continued to have problems after installing if I activate windows defender again. The solution was to add these files to the Controlled folder access on windows defender settings:
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