Hey Folks, As we deploy more of the ControlSpace and PowerMatch products, we are working with enterprise level network companies who are setting up VLANs with IP reservations for the gear. In order to make this go smoothly, we need the MAC addresses for the gear at the time we order it. With most IP gear we order, the MAC Addresses appear on the sales order. Is this something Bose can provide? Thanks!
Hi, I can Ping my Dante End Point Bose EP22D on my Laptop. But its not showing Either on Dante Controller or Control Space Designer. Any solution? It's a switched Fiber optic Network. End points are 100 meters away from Server Room.
Hi Amol, In order for the EP22D to have a static IP address now, I assume you were originally seeing it in Dante Controller or ControlSpace Designer. Did the problem happen just after setting the new IP and rebooting the device? Possibilities: -It's sharing the same IP address as another device on the network. Try to isolate it from other network devices or bridged networks. If it becomes visible, change the IP to a unique address. -If it can't be pinged after isolating it from other network...
Mr. ChrisJ, Thank you for your reply. I have already tried this. When I connect that same device to local Network switch then I can control that device on dante controller. But Same device I put on fiber optic network its starts pinging but not visible on dante controller. We are using a network where thousands of DHCP and static devices are connected in a network. I think its a problem of Network only. So now I have decided to separate our Network For Dante Devices only.
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