Tagged With "Problem"

Topic

Problem with global functions on system with multiple ESPs

Johan Walden ·
I have a problem controlling groups and parametersets in a system with 2 or more ESP-1240. Some parametersets and group settings will not work through all ESP on the network. I have experienced this problem before but worked around it. But this time I need it to work the way I intended when I designed the system. The controlsystem in this project is Crestron. Multiple processors controling meetingrooms and distributed audio in an office building. In the meetingrooms I have one RMC3...
Reply

Re: Problem with global functions on system with multiple ESPs

Kakudo-at-Bose ·
Hi Johan, Thank you for the post. I have met a similar issue before. In my case that was an expected behavior and your's might be the same. The material on the serial protocol says as follows: ---------- Commands issued to the designated ‘RTC/Main’ device will be echoed to all other devices on the network. Otherwise commands should be issued to one of the devices involved in the construct being controlled (e.g. if a Group spans two ESPs, then the Group command should only be issued to one of...
Reply

Re: Problem with global functions on system with multiple ESPs

Johan Walden ·
Thanks alot Kakudo! Added a dummy function on the non-RTC ESP in the parameterset that controls standby on the PM and now it works. This will really help in future projects. Again, thank You! Johan
Reply

Re: iOS11 Cyrillic Problem

Arno-at-Bose ·
HI Diego, Thank you for reporting this and we are aware of this issue: LInk 1 Link 2 Best regards, Arno
Topic

iOS11 Cyrillic Problem

DiegoC_at_BOSE ·
Hi, guys. I found some problems in a CS Training in Chile with iOS devices with the latest update (iOS11), but it looks like we're starting to have the Cyrillic problem again. The control names and the app menus start to fail with this font issue. Do we have any update/fix for this? Thanks, Diego.
Reply

Re: iOS11 Cyrillic Problem

Arno-at-Bose ·
CSR remote 2.2 is now available in App Store and Play Stores which should solve this issue.
Reply

Re: Problem to open ver 4.4.2 (HandShakeReq)

Arno-at-Bose ·
Hello Bjorn, Sorry to read you experiencing this issue. Can you send me you design file and a screenshot of the Hardware Manager when the firmware tab is selected? Thanks in advance, BR Arno
Reply

Re: Problem to open ver 4.4.2 (HandShakeReq)

Arno-at-Bose ·
Hi Bjorn, To where or how did you sent it, as I haven't received anything yet? BR Arno
Reply

Re: Problem to open ver 4.4.2 (HandShakeReq)

Björn Carlsson ·
You got mail!
Reply

Re: Problem to open ver 4.4.2 (HandShakeReq)

Arno-at-Bose ·
Yes I received it. Thanks and I will have a look at it.
Reply

Re: Problem to open ver 4.4.2 (HandShakeReq)

Björn Carlsson ·
Got it now?
Topic

Problem to open ver 4.4.2 (HandShakeReq)

Björn Carlsson ·
Hi I cant open CSP files that were bulid in just 2 weeks ago. I have tried two different computers both on windows 10. If I do a new desing in 4.4.2 it works. If I do a new design i 5.1 I have the same problem. See attached picture. My windows 10 was auto updated 12 september after the design orginaly was built. What to do?
Reply

Re: Problem to open ver 4.4.2 (HandShakeReq)

Björn Carlsson ·
I have found the problem! I work at home. In my house I have one ESP1600 and one ESP1240. (Yes I know this is little odd ) This units are connected to my network that have connection to my wireless router and to my computer to surf. When I am connected to my router the problem occur! This happens even if I don't try to go online in CSD. This has never been a problem before. The last design I did was in 8 september and it went well. 12 september my computers auto updated windows 10. After...
Reply

Re: Problem to open ver 4.4.2 (HandShakeReq)

Arno-at-Bose ·
Great you found the problem. Thank you for your time and effort. Can you check to which version windows 10 is updated? WIN+R -> and type winver in the run dialog and press enter. Can you connect when you disable the wifi connection and connect via your "internet" connection? You can also try to change the "host network interface" from "automatic selection" to one of the NICs We always advise to have only one network connection to the Bose system. BR Arno
Reply

Re: Problem to open ver 4.4.2 (HandShakeReq)

Björn Carlsson ·
Windows 10 Home ver 1803 I have only the wireless connection, not cable = only one connection. You can also try to change the "host network interface" from "automatic selection" to one of the NICs. This is greek to me... please explain.
Having trouble signing in?

We recently updated our sign-in procedure and if you have old sign-in data cached, this can create a problem. Please:

  1. Clear your browser cache and cookies
  2. Then close the browser (not just the window)
  3. Open the browser and try again
Thank you

Please make sure that your profile is up to date
×
×
×
×