Hi JeffAlex2, For new products, such as the Commercial Sound Processors (CSP-428 and CSP-1248) and digital ControlCenters (CC-1D, CC-2D, CC-3D) the MAC address is printed on the product and on the outside of the box. The same is true for other current networked products (with a few exceptions), including the EX-1280C. As for adding this to shipping confirmations, I don't think this is possible at the moment. (particularly on a global scale) Though, I will bring this request to the attention...
Team, We deploy Bose systems in facilities that have secure, enterprise level networks with VLANs (hospitals, senior living, embassy). The easiest way to provision Bose gear to the network is to provide the network administrator with the MAC addresses of the Bose gear prior to installation and the appropriate IP addresses are reserved in the DNS for the gear. Would you please consider printing the MAC addresses for the gear both on the unit and in the shipping confirmation? Thanks!!
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