Can you replicate the problem?
What other gear was plugged into the Powerstand?
I'm thinking ... Remote not plugged in completely, Remote was not plugged in when System powered up and then it got 'confused' when you connected it.
Something strange in the signal flow of you had an effects processor running through the Insert Point.
In any event - if you can make it happen again and all the connections look good, maybe you have a broken Remote or cable. In that case, it would be time to
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