T8S blank screen

Hi guys 

have some concerns regarding the TS8

sometimes when I power it up I’m getting a blank screen ,AKA - zero / nothing 

this can be “rectified” by turning the unit off ,on 

but sometimes it takes a few goes 

it’s basically proving to be a little unreliable 

any thoughts / ideas?

obviously if I can’t get around this I’ll be returning the unit - which I hope not to 

cheers & thanks 

 

Jerome




edit title: Previously "TS 8 concerns"
Bose Pro Community Admin  

Original Post

Hi ST

Thanks for your reply

power supply in properly was not an issue - you could see the unit had powered on from the screen but the screen itself was blank of any information

after reading a review by Craig Anderton - where it was mentioned people were saying the TS8 was unreliable but CA thought it was because they didnt have the latest firmware - I found your page/videos of how to update - and haven't had an issue powering up since - so fingers crossed it was a firmware issue 

I only had the unit a little over a week 

thanks again

Jerome

Add Reply

Likes (0)
Having trouble signing in?

We recently updated our sign-in procedure and if you have old sign-in data cached, this can create a problem. Please:

  1. Clear your browser cache and cookies
  2. Then close the browser (not just the window)
  3. Open the browser and try again
Thank you

Please make sure that your profile is up to date
×
×
×
×