Discussions about the new Bose S1 Pro

Bose S1 Pro

Designed for musicians, DJs and general PA use, the S1 Pro is the ultimate all-in-one PA, floor monitor and practice amplifier that's ready to be your go-anywhere Bluetooth music system for nearly any occasion. 

This is the place to discuss the S1 Pro system.

S1 Pro Battery included and S1 Pro Backpack for early adopters. May 10 2018

Archtop Eddy posted:

FYI: When I submitted my claim for the S1 Pro backpack, I received an email immediately confirming my claim. The email was from Bose entited: You successfully submitted your claim. If you didn't get a confirmation email, you might look in your email junk folder.

Yes I got those too but then the next sentence reads “once your claim is approved...” etc. 

jbarner20 posted:
Archtop Eddy posted:

FYI: When I submitted my claim for the S1 Pro backpack, I received an email immediately confirming my claim. The email was from Bose entited: You successfully submitted your claim. If you didn't get a confirmation email, you might look in your email junk folder.

Yes I got those too but then the next sentence reads “once your claim is approved...” etc. 

Good point.  But of course the next paragraph says, "Claim status inquiries may be sent to Bose by email...", so I guess if you really have concerns you could contact them after a few days. As for myself, I'm confident in my purchase date and serial number so I don't expect any issues with my claim approval.

ST posted:

To our valued Bose S1 Pro system customers.

Since the introduction of the S1 Pro multi-position PA system four months ago we heard from you, our customers, on how the S1 Pro was meant to be portable, and truly portable by today's standards is equivalent to "without AC power".  For this reason we made a change to the S1 Pro product.  Starting today (May 10, 2018), the S1 Pro now ships standard with the S1 Battery Pack included and pre-installed.  We heard your feedback and are thrilled to make this change.

Now, we appreciate our early adopters and understand that you are probably wondering, "what about my earlier purchase?".  We are pleased to offer owners of S1 Pro systems purchased May 9, 2018 and earlier, a complimentary S1 Pro Backpack ($149 US value).  We engineered this durable bag so you can carry your Bose S1 Pro System hands-free. Three zippered compartments allow you to store cables and other items safely, while the adjustable shoulder straps, molded foam back panel and convenient handles allow you to carry your S1 Pro System comfortably anywhere you travel.

To redeem your offer, visit https://bosebackpack.com/ and complete the form. You’ll need the serial number from your S1 Pro System.

This offer is valid May 10, 2018 – August 7, 2018. 

GREAT news ST, thanks for sharing - GO BOSE!!

Your email was a conformation email indicating the process of the form was submitted  and received successfully.  They may know the serials by computer speed another words if the serials do not match those sold within that date time May 9 2018, it might be kicked out. Then there is the possibility the serial item was issued at specific times before May 9th but not sold within that time period, still in store inventory, those would not have a battery in it. Now I would suspect that Bose would send to those stores the batteries directly for their stock inventory to be included to  those serial purchases. Oh maybe Bose has no clue if you received a battery or not after the May 9th date, and asks that the stores be responsible for supplying the batteries. 

Quick question, I also got my S1 thru Sweetwater. And got the call from them and I have gotten confirmation as well that my order has gone thru. So big thank you from me to those at Bose. One question though, dose the back pack also come with a shoulder strap or just the back pack straps. I have a 45 dollar bag still on its way for the S1 lol,m but it has a shoulder strap. Either way I'm quite happy, just wanting to know for my own knowledge. )

nextgen1 posted:

Quick question, I also got my S1 thru Sweetwater. And got the call from them and I have gotten confirmation as well that my order has gone thru. So big thank you from me to those at Bose. One question though, dose the back pack also come with a shoulder strap or just the back pack straps. I have a 45 dollar bag still on its way for the S1 lol,m but it has a shoulder strap. Either way I'm quite happy, just wanting to know for my own knowledge. )

What kind of bag did you find? I would like something in the meantime. I borderline need one/two 😂

ccc posted:

Your email was a conformation email indicating the process of the form was submitted  and received successfully.  They may know the serials by computer speed another words if the serials do not match those sold within that date time May 9 2018, it might be kicked out. Then there is the possibility the serial item was issued at specific times before May 9th but not sold within that time period, still in store inventory, those would not have a battery in it. Now I would suspect that Bose would send to those stores the batteries directly for their stock inventory to be included to  those serial purchases. Oh maybe Bose has no clue if you received a battery or not after the May 9th date, and asks that the stores be responsible for supplying the batteries. 

I can confirm that (stores have ancient inventory and will not send the unit with battery).

So I wonder why Thomann just increased the S1 Pro's price from €599 to €655!!!  And they are sending the ancient inventory... So, price increased, but no battery included.

Anyway, note that they should not even increase the price...!

Yes, and I don't think it is fair.

2 days ago you could buy the S1 Pro for €599 (without battery). Today you can only buy it for €655 (without battery!).

If you want the unit with battery, you'll have to wait until their stock (without battery) ends. Then they will start sending the S1 Pro with the included battery. But... as you can imagine, they will probably sell it for €655, instead of €599. (that is, if they don't increase the price again...).

Hi Dooer,

Please visit https://bosebackpack.com/ and complete the form for each S1 Pro. You’ll need the serial numbers from your S1 Pro Systems.

You should get an email confirmation for each claim. If you have any questions after that please reply to the email from Bose.

Thanks,

ST

ST posted:

Hi Dooer,

Dooer posted:

Being from Canada, I purchased two S1 Pros from guitar center while in Florida. Am I still eligible for the back pack offer. 

I'll get more information about the offer on Monday.  Sorry I don't have an answer for you today.

ST

I seemed to have gotten some flack for mentioning a CERTAIN company more then once. I don't put up stores that treat me as a customer poorly. Usually stores are willing to work with their customers. The only stores or equipment I recommend are the ones I have worked with and treat me nicely. So I say to you if your store is not treating you well don't patronize them. One of the things that bring me back is the way the company treats you. Like Bose who had made decisions and offer us who bought a S1 pro before the new deal to get a free pack pack. That is a smart relationship building expression to their customers. 

Just for the record if I mention a store that is because they have a very good customer service and back their sales. If I mention equipment then realize I am always on the look out for equipment that works and is smart. I am not afraid to mention my equipment and the pros and cons of it. I also try very hard to purchase locally, so my inclination is to recommend a good seller in the mid-west, there are tons of great sellers out there but I have not had the experience with them, so can not candidly endorse them.

ST posted:

Hi jbarner20,

jbarner20 posted:

✄ - ✂ - ✄ - ✂ - ✄ - ✂ - ✄ - ✂ - ✄

 I wish Bose would give us approval emails from our claims and maybe even tracking info when they actually ship.

You will receive an email from Bose to confirm the status of your claim. I'm not sure about tracking information. 

ST

Based on recently purchasing the F1 812s and subs and receiving the promo "gift" offer of "free" travel bags, Bose did send tracking information when they shipped the bags so my presumption is that they most likely will do the same when shipping the back packs...Just a hunch....

ModernVintageDC posted:
ST posted:

Hi jbarner20,

jbarner20 posted:

✄ - ✂ - ✄ - ✂ - ✄ - ✂ - ✄ - ✂ - ✄

 I wish Bose would give us approval emails from our claims and maybe even tracking info when they actually ship.

You will receive an email from Bose to confirm the status of your claim. I'm not sure about tracking information. 

ST

Based on recently purchasing the F1 812s and subs and receiving the promo "gift" offer of "free" travel bags, Bose did send tracking information when they shipped the bags so my presumption is that they most likely will do the same when shipping the back packs...Just a hunch....

Thank you for letting me know! I can’t wait until they get here. Transporting my gear to a second floor for multiple trips is no bueno 😂

Hi David,

The http://bosebackpack.com page has been updated with the following text.

Offer valid on Bose S1 System purchases made between November 1, 2017 – May 9, 2018.

ST

DavidE2 posted:

I note that I can put today's date in the free backpack form.  Or tomorrow's. The page should state that it only applies to S1s purchased before May 10, 2018.

Hi nextgen1,

nextgen1 posted:

Quick question, I also got my S1 thru Sweetwater. And got the call from them and I have gotten confirmation as well that my order has gone thru. So big thank you from me to those at Bose. One question though, dose the back pack also come with a shoulder strap or just the back pack straps. I have a 45 dollar bag still on its way for the S1 lol,m but it has a shoulder strap. Either way I'm quite happy, just wanting to know for my own knowledge. )

The backpack has a handle on the top, a handle on the back, and two back pack straps.  There is no shoulder strap.

ST

I got confirmation that my application was received and that within 72 business day hours I would be notified that it was approved. 120 business day hours later that still has not happened. It did state in the e-mail that upon approval it would take 6 to 8 weeks to receive.

ST, can you clarify a couple of points for me?

First, I realize we are talking about S1 Pros bought before May 9, 2018.

-- Does the free backpack deal apply to an S1 Pro bought used or second-hand if I have the actual original purchase date (by the original purchaser) and the serial number?

-- Does the deal apply to an S1 Pro bought before May 9 -- even if you didn't buy a battery pack?

Thanks!

Archtop Eddy

Hi Archtop Eddy,

New/used

Regardless of how you got your S1 Pro, please use the online form to submit your claim for the Bose S1 Backpack.

http://bosebackpack.com/

If there are any questions about the validity of your claim, Bose will write to you at the email address you supply in the form.

Battery

You'll see there's no requirement to have purchased a battery.

ST

Cristof posted:

Yes, and I don't think it is fair.

2 days ago you could buy the S1 Pro for €599 (without battery). Today you can only buy it for €655 (without battery!).

If you want the unit with battery, you'll have to wait until their stock (without battery) ends. Then they will start sending the S1 Pro with the included battery. But... as you can imagine, they will probably sell it for €655, instead of €599. (that is, if they don't increase the price again...).

I've been following the S1 opinions and forums since April, when I found this unit at a venue.

So I pretty much know every price at every store since April, as I wanted (note: "wantED") to buy two of these units in the end of this month. I can tell you that store is not the only one playing with prices increase...

Thomann is not the only one to act like that.  The well known Gear4music, increased the S1 price this week from £529 to £600! Or, ir you think $, from $712 to $807!!! Or in €, from €600 to €680!

So... I'll never buy the 2 units I wanted to buy.

Lucky those who live in the USA. I wish I lived there. 

ST posted:

Hi Archtop Eddy,

New/used

Regardless of how you got your S1 Pro, please use the online form to submit your claim for the Bose S1 Backpack.

http://bosebackpack.com/

If there are any questions about the validity of your claim, Bose will write to you at the email address you supply in the form.

Battery

You'll see there's no requirement to have purchased a battery.

ST

Thanks ST for your quick response.  I kinda figured it didn't matter if you bought a battery or not to get the backpack deal, but I thought I'd ask for others who might be wondering.

I would suspect that the serial number is the determining factor. So if you purchased second hand and the original owner had previously reg. the product there might be issues. Name not matching Reg.info.

I have not at this point received any information on the claim thus far other then conformation that the claim was received.  So don't know if they are shipping as of yet. Any out there heard about the shipping?

Sounds like the over seas folks are getting hit on prices. There may be a reason for it, but really find a store in your area that treats you well and will work with you. That is the best recourse you can do. Another words don't patronize stores you feel are taking advantage of you.

ccc posted:

I would suspect that the serial number is the determining factor. So if you purchased second hand and the original owner had previously reg. the product there might be issues. Name not matching Reg.info.

I have not at this point received any information on the claim thus far other then conformation that the claim was received.  So don't know if they are shipping as of yet. Any out there heard about the shipping?

I’m wondering the same because one of my S1s was a gift and technically not under my name. The claim was received/accepted but the same as everyone, no shipping info

jbarner20 posted:
ccc posted:

I would suspect that the serial number is the determining factor. So if you purchased second hand and the original owner had previously reg. the product there might be issues. Name not matching Reg.info.

I have not at this point received any information on the claim thus far other then conformation that the claim was received.  So don't know if they are shipping as of yet. Any out there heard about the shipping?

I’m wondering the same because one of my S1s was a gift and technically not under my name. The claim was received/accepted but the same as everyone, no shipping info

Thanks ccc for your input.  Good point about serial number and registration. I guess I'll find out when I get the unit and apply for the backpack. 

jdbassentertainment.com posted:

I am happy with the free gift... it saves me money and keeps my S1 Pos safe!!! Win/Win!!!

+1 this.

I am very thankful for the free back pack(s) and hopefully no one has thought otherwise. Especially you ST. You help us however you can. Information is just vague from Bose and we have a lot of unique situations

And just to be clear -- I'm super happy I'll be getting a backpack for the unit I bought new last month.  It's just recently I happened upon a used one for a good price; I wanted to have two, and since it was also initially purchased by the original owner in April, I figured I might as well see if I can get a backpack for it as well.  If it happens -- cool. If not, I'll still be psyched that I have two S1 Pros!

Somehow this kind'a reminds me of the old joke: How do you get a musician to complain?  Answer: Give him a gig.

Or maybe in this case a gig backpack!  Ha Ha...

DavidE2 posted:

I note that I can put today's date in the free backpack form.  Or tomorrow's. The page should state that it only applies to S1s purchased before May 10, 2018.

That was the same problem I had when entering the sn information.  Yet I purchased mine months ago one in Jan and one in March

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ModernVintageDC
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