S1 Pro Battery included and S1 Pro Backpack for early adopters. May 10 2018

To our valued Bose S1 Pro system customers.

Since the introduction of the S1 Pro multi-position PA system four months ago we heard from you, our customers, on how the S1 Pro was meant to be portable, and truly portable by today's standards is equivalent to "without AC power".  For this reason we made a change to the S1 Pro product.  Starting today (May 10, 2018), the S1 Pro now ships standard with the S1 Battery Pack included and pre-installed.  We heard your feedback and are thrilled to make this change.

Now, we appreciate our early adopters and understand that you are probably wondering, "what about my earlier purchase?".  We are pleased to offer owners of S1 Pro systems purchased May 9, 2018 and earlier, a complimentary S1 Pro Backpack ($149 US value).  We engineered this durable bag so you can carry your Bose S1 Pro System hands-free. Three zippered compartments allow you to store cables and other items safely, while the adjustable shoulder straps, molded foam back panel and convenient handles allow you to carry your S1 Pro System comfortably anywhere you travel.

To redeem your offer, visit https://bosebackpack.com/ and complete the form. You’ll need the serial number from the bottom of your S1 Pro System.

Serial numbers are 17-characters (numbers and letters). Here is a picture of the label on the bottom of an S1 Pro where you will find your serial number.

The serial number found in the Bose Connect App or through the Bose Updater site (http://btu.bose.com) are not valid for this offer.

If you encounter any issues when entering your serial number, please double check the number, and ensure you are entering the number from the bottom of the product. If you still continue to experience issues, please give a call to your regional support group so they can assist. If you are in North America, the number is 877-335-2673.

If you are not in North America, please follow this link to Bose product support for your area.

  • Click on your country, then
  • Scroll down to the link: "contact us".
  • Follow the link and call us


This offer is valid May 10, 2018 – August 7, 2018.



Edit:

The announcement above applies to the Americas and Europe. For other regions:

Starting July 2, 2018
The S1 Pro will ship standard with the S1 Battery Pack included and pre-installed. The free backpack will be offered to owners of systems purchased on July 1, 2018 and earlier. To redeem your offer, visit https://bosebackpack.com


Edit June 15, 2018

When you enter your claim, we will send you an email that confirms that we've received and accepted it.  

There won't be an additional email when the Backpack ships.

ST

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ST posted:

To our valued Bose S1 Pro system customers.

Since the introduction of the S1 Pro multi-position PA system four months ago we heard from you, our customers, on how the S1 Pro was meant to be portable, and truly portable by today's standards is equivalent to "without AC power".  For this reason we made a change to the S1 Pro product.  Starting today (May 10, 2018), the S1 Pro now ships standard with the S1 Battery Pack included and pre-installed.  We heard your feedback and are thrilled to make this change.

Now, we appreciate our early adopters and understand that you are probably wondering, "what about my earlier purchase?".  We are pleased to offer owners of S1 Pro systems purchased May 9, 2018 and earlier, a complimentary S1 Pro Backpack ($149 US value).  We engineered this durable bag so you can carry your Bose S1 Pro System hands-free. Three zippered compartments allow you to store cables and other items safely, while the adjustable shoulder straps, molded foam back panel and convenient handles allow you to carry your S1 Pro System comfortably anywhere you travel.

To redeem your offer, visit https://bosebackpack.com/ and complete the form. You’ll need the serial number from your S1 Pro System.

This offer is valid May 10, 2018 – August 7, 2018. 

I can’t express how happy this makes me! I’ve been wanting the backpacks since day 1 and dreaded what the cost would be. My prediction was right at $150. I haven’t been able to have 100% of my system during my sessions due to too many trips back and forth but that will be solved soon!

Danny999 posted:

Hi ,I wonder Bose offer a choice of free battery pack or backpack,because bose itself come with a sleeve covered already,thats would be nice. Just a thought tho 🤔

If you buy a S1 Pro as of now the battery is shipped “free”. If you have the opportunity to get the backpack free, please do so, the sleeve only protects against dust really

This is a bit confusing.  There are no purchase date limits on the bose backpack.com page for purchasing the S1.  So, if I purchase an S1 today and get the free battery (which is not something I necessarily need), do I also get the free backpack?  Because that's what it looks like.  I was able to complete the form with today's date but obviously wouldn't be able to enter a serial number until the S1 arrives.

Please clarify.

Thanks

Hi David,

The free backpack offer is for owners of S1 Pro Systems purchased May 9, 2018, or prior.

We'll determine whether or not you qualify for the free backpack by the serial number of your S1 Pro.

Even if you don't think you'll use the battery, if you're eyeing the backpack, you will be glad you the battery is included with units available now.

Thanks for asking.

ST

If that's accurate, Bose should make it clear on the page with the above link since those of us who would order online can't fill out the form until the S1 arrives and wouldn't know that one with the free battery is not eligible for the free backpack.  The Bose page simply doesn't say that.

Thanks David,

I'll send your comments through to our communications team.

The free backpack offer is for owners of S1 Pro systems purchased May 9, 2018 and earlier. Those systems did not include the battery.

ST

I bought my S1 Pro + battery on March 22nd, 2018 and just applied to get my backpack.  Can't wait to get it.  LOVE my S1 Pro.  The mixer in it is super!!Use the Line out to connect to a 200 watt powered sub then crossovered to another 2-way 260 watts speaker which I call my tower-of-power and these have NEVER sounded better.   I'm seriously thinking of replacing my T-o-Power by the L1 model 1S with a B1 Bass...using the mixer on the S1Pro.  What do YOU think?

 

Hi Dooer,

Dooer posted:

Being from Canada, I purchased two S1 Pros from guitar center while in Florida. Am I still eligible for the back pack offer. 

I'll get more information about the offer on Monday.  Sorry I don't have an answer for you today.

ST

jbarner20 posted:
Danny999 posted:

Hi ,I wonder Bose offer a choice of free battery pack or backpack,because bose itself come with a sleeve covered already,thats would be nice. Just a thought tho 🤔

If you buy a S1 Pro as of now the battery is shipped “free”. If you have the opportunity to get the backpack free, please do so, the sleeve only protects against dust really

I did purchased 2 s1 pro ,couples month ago,also purchased 1 battery for it.i’m sure I will be happy to have a backpack for transporting,just just lime i said just a thought,some people purchased before May ,the battery pack might be interested more than a backpack. Will Bose do promotions for F1 systems in the future?

Danny999 posted:
jbarner20 posted:
Danny999 posted:

Hi ,I wonder Bose offer a choice of free battery pack or backpack,because bose itself come with a sleeve covered already,thats would be nice. Just a thought tho 🤔

If you buy a S1 Pro as of now the battery is shipped “free”. If you have the opportunity to get the backpack free, please do so, the sleeve only protects against dust really

I did purchased 2 s1 pro ,couples month ago,also purchased 1 battery for it.i’m sure I will be happy to have a backpack for transporting,just just lime i said just a thought,some people purchased before May ,the battery pack might be interested more than a backpack. Will Bose do promotions for F1 systems in the future?

Oohhhh what a unique situation. I don’t know where you purchased your S1s from but I got mine from Sweetwater. My sales rep actually contacted me about this whole thing. If you got yours directly from Bose, I’m sure bose’ Customer support will help you out with showing proof of purchases. As stated throughout this forum, bosebackpack is pretty vague. I wish Bose would give us approval emails from our claims and maybe even tracking info when they actually ship.

I just finished submitting for my backpack and want to give all at Bose Pro Audio a warm thank you, as you did not have to do this. For those wanting to get both, now, consider this. I just looked at my account I used to buy the Bose S1 Pro and the separate battery and the total was $752 and change for both including sales tax. The battery is now included in the $599 price of the Bose S1 Pro. When I purchase my 2ND Bose S1 Pro, I will also purchase the backpack for it. 

Now that the Bose S1 Pro includes the lithium ion battery at a mere $99 bucks, there is no better bargain available anywhere for this sound quality. Period.

 

 

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Hi jbarner20,

jbarner20 posted:

✄ - ✂ - ✄ - ✂ - ✄ - ✂ - ✄ - ✂ - ✄

 I wish Bose would give us approval emails from our claims and maybe even tracking info when they actually ship.

You will receive an email from Bose to confirm the status of your claim. I'm not sure about tracking information. 

ST

DavidE2 posted:

This is a bit confusing.  There are no purchase date limits on the bose backpack.com page for purchasing the S1.  So, if I purchase an S1 today and get the free battery (which is not something I necessarily need), do I also get the free backpack?  Because that's what it looks like.  I was able to complete the form with today's date but obviously wouldn't be able to enter a serial number until the S1 arrives.

Please clarify.

Thanks

I can exchange my backpack for your battery,cheers 

jbarner20 posted:
Danny999 posted:
jbarner20 posted:
Danny999 posted:

Hi ,I wonder Bose offer a choice of free battery pack or backpack,because bose itself come with a sleeve covered already,thats would be nice. Just a thought tho 🤔

If you buy a S1 Pro as of now the battery is shipped “free”. If you have the opportunity to get the backpack free, please do so, the sleeve only protects against dust really

I did purchased 2 s1 pro ,couples month ago,also purchased 1 battery for it.i’m sure I will be happy to have a backpack for transporting,just just lime i said just a thought,some people purchased before May ,the battery pack might be interested more than a backpack. Will Bose do promotions for F1 systems in the future?

Oohhhh what a unique situation. I don’t know where you purchased your S1s from but I got mine from Sweetwater. My sales rep actually contacted me about this whole thing. If you got yours directly from Bose, I’m sure bose’ Customer support will help you out with showing proof of purchases. As stated throughout this forum, bosebackpack is pretty vague. I wish Bose would give us approval emails from our claims and maybe even tracking info when they actually ship.

😂 I got mine From Ebay. 

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