To our valued Bose S1 Pro system customers.
Since the introduction of the S1 Pro multi-position PA system four months ago we heard from you, our customers, on how the S1 Pro was meant to be portable, and truly portable by today's standards is equivalent to "without AC power". For this reason we made a change to the S1 Pro product. Starting today (May 10, 2018), the S1 Pro now ships standard with the S1 Battery Pack included and pre-installed. We heard your feedback and are thrilled to make this change.
Now, we appreciate our early adopters and understand that you are probably wondering, "what about my earlier purchase?". We are pleased to offer owners of S1 Pro systems purchased May 9, 2018 and earlier, a complimentary S1 Pro Backpack ($149 US value). We engineered this durable bag so you can carry your Bose S1 Pro System hands-free. Three zippered compartments allow you to store cables and other items safely, while the adjustable shoulder straps, molded foam back panel and convenient handles allow you to carry your S1 Pro System comfortably anywhere you travel.
To redeem your offer, visit https://bosebackpack.com/ and complete the form. You’ll need the serial number from the bottom of your S1 Pro System.
Serial numbers are 17-characters (numbers and letters). Here is a picture of the label on the bottom of an S1 Pro where you will find your serial number.
The serial number found in the Bose Connect App or through the Bose Updater site (http://btu.bose.com) are not valid for this offer.
If you encounter any issues when entering your serial number, please double check the number, and ensure you are entering the number from the bottom of the product. If you still continue to experience issues, please give a call to your regional support group so they can assist. If you are in North America, the number is 877-335-2673.
If you are not in North America, please follow this link to Bose product support for your area.
- Click on your country, then
- Scroll down to the link: "contact us".
- Follow the link and call us
This offer is valid May 10, 2018 – August 7, 2018.
The announcement above applies to the Americas and Europe. For other regions:
Starting July 2, 2018
The S1 Pro will ship standard with the S1 Battery Pack included and pre-installed. The free backpack will be offered to owners of systems purchased on July 1, 2018 and earlier. To redeem your offer, visit https://bosebackpack.com
Edit June 15, 2018
When you enter your claim, we will send you an email that confirms that we've received and accepted it.
There won't be an additional email when the Backpack ships.