PZ (and everyone),
I understand that you are frustrated. I also understand and agree that this is very (and I mean VERY) uncommon, and unfortunate, for Bose to have a problem such as this one.
I feel your frustration but to vent that frustration by sarcasm or worse (name calling) is a bit unfair. YES, we are tolerant customers because we are professionals who have benefited so greatly by the products that Bose has developed. These products make our lives better and easier and I know that many of us are grateful to Bose for allowing us to reproduce such high quality sound from the most portable equipment available (it is apparent that they are "on point" because, for example, virtually ALL of their competitors have released column arrays like our L1 products).
As a technology professional in my main working career, I also know the anxiety and loss that is being experienced by Bose as they work to make this right (and they WILL make this right for everyone, including you). They have sent hundreds of replacement units thinking that this was a more isolated problem than they have come to realize. They have sent hundreds of replacement batteries for the same reason. All this has cost them hundreds of thousands of dollars.
In the end, this problem really DOES NOT ACTUALLY affect us from doing our work with these units. The only difference is that we should charge these S1 Pro units immediately prior to our need to use them. This truly is a very minute issue as it does not interfere with the use of these units at all. In every way, they perform exactly as they were designed to do. I for one, had a difficult time diagnosing my unit because I ALWAYS share all of my rechargeable devices the night before or the day of a gig!
Yes, they have had a hiccup in accurately diagnosing the problem. The problem in cases like this is that one "fix" may lead to other problems that are not readily measurable. Still, they have, through this forum (that most of their competitors do not even make available to their customers) sought to keep us updated. Make no mistake, ST is a representative of Bose and has gone the extra mile often to help all of us get the most out of our Bose Pro equipment! Thanks, ST!
Bose is not sitting atop The Mountain (Mount Olympus is an incorrect term) doing nothing. If you knew Bose as well as some of us, you'd know that they have been (LITERALLY) atop "The Mountain" in Framingham, Massachusetts for decades. Their address is actually "100 The Mountain". I found this a bit humorous only because the reference you used was close but not as accurate as it might have been.
Yes, I am taking up for them because, like us all, they are human beings doing mostly wonderful things that have made my life (and yours) BETTER! I also know that Bose will make this right! 100%, guaranteed!
So... please be patient and watch as they do what's right for all of us.
Once again... I'm just sayin'