Discussions about the Bose S1 Pro system

Bose S1 Pro

Designed for musicians, DJs and general PA use, the S1 Pro is the ultimate all-in-one PA, floor monitor and practice amplifier that's ready to be your go-anywhere Bluetooth music system for nearly any occasion. 

This is the place to discuss the S1 Pro system.

I was using my S1 Pro last night as a monitor and controller for my L1 mark 1  with 2 x B1s. All was going well when suddenly the S1 Pro 'died', refusing to work on either mains power or battery power. Fortunately the event was a fundraiser so while I was re-arranging things they held the raffle. I ran the rest of the gig with just the L1 and B1s.

I'm going to call customer support (UK) this morning to see what they suggest. The unit is only a few weeks old and I need it again on Tuesday (today is Saturday) during the day for a care home gig.

Returning it to the dealer where I bought it is a nuisance as it involves travelling 120 miles but will do that if I have to on Monday (assuming they will exchange it without question).

My gut feeling is that something has happened to the mains unit and it is not charging or powering the unit. Is there a fuse within the unit?

Any thoughts?

PS. Before it 'died' the blue light was flashing

Andy

Original Post

Hi Andy 

thats has to  be a power supply fault , my S1 starts flashing at around 10% it sounds like no mains supply  and then the battery died,  did you use it on battery  or mains   it just sounds like no supply front the power cord or if not internally no mains  supply ,then Obviously couldn’t charge the battery 

Hi Andy,

I'm sorry your S1 Pro stopped working.

Here is the contact information for Bose Support for Bose Portable PA in the UK.

UK+44 1634 224 288technical_support_uk@bose.comMon - Fri: 09:00-18:30,
Sat 09:00-17:00 GMT 

 

Ocheye posted:

I was using my S1 Pro last night as a monitor and controller for my L1 mark 1  with 2 x B1s. All was going well when suddenly the S1 Pro 'died', refusing to work on either mains power or battery power. Fortunately the event was a fundraiser so while I was re-arranging things they held the raffle. I ran the rest of the gig with just the L1 and B1s.

That's great, you were able to recover gracefully.



I'm going to call customer support (UK) this morning to see what they suggest. The unit is only a few weeks old and I need it again on Tuesday (today is Saturday) during the day for a care home gig.

You might have to use the L1 Model I with a B1 on Tuesday. There may not be enough time to take care of you.



Returning it to the dealer where I bought it is a nuisance as it involves travelling 120 miles but will do that if I have to on Monday (assuming they will exchange it without question).

See what Bose Support suggest.



My gut feeling is that something has happened to the mains unit and it is not charging or powering the unit. Is there a fuse within the unit?

There are no user serviceable components (like a fuse) in the S1 Pro.

Any thoughts?

PS. Before it 'died' the blue light was flashing

Andy

If you're talking about the blue light on the front of the unit, that usually means the system has gone to sleep because it's been inactive for awhile.

If you're talking about the blue light on the back, that usually indicates the state of the battery charge, or that the unit is charging.

Neither of these seems to fit the situation but if the unit has outright stopped working - this is not because of something you have done.

Please let us know how it goes with Bose Support.

Thank you,

ST

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