one question in two parts a, 1. why is Bose Support not available on the weekend, when most musicians use their PA systems; and 2. why not provide a canvas bag with the new T4S or return the one I sent back.
Welcome to the Bose Portable PA Community. Thanks for your questions.
Only one question in two parts a, 1. why is Bose Support not available on the weekend, when most musicians use their PA systems; and
I'll take that as a request or suggestion and pass that along to the support team.
This community is available every day of the week, and there's lots of great information and support from other Bose Portable PA owners (every forum except this Ask Bose for Help Forum).
2. why did they not provide a canvas bag with the new T4S
The T1 came with a cloth cover. This covered the input/output ports on the back of the T1. The T4S hard cover is a different design. It wraps around and protects the input/output ports
You may be interested in this related discussion:
or return the one I sent back.
I'm sorry - I don't understand but it sounds like this may be something to take up with Bose Support in a voice-to-voice conversation.
Bose® Product & Technical Support at (877) 335-2673
(U.S. and Canada only)
Monday-Friday: 9:00 AM - 9:00 PM ET