Tagged With "Replacement"

Topic

Procedural not technical

scottcald ·
Hi, I had a channel stop working in my T1 and called to ask about it in this post: https://www.bosepro.community/g/portable/topic/t1-channel-2-stopped-working I opted for the replacement rather than repair and paid the $199 and was told to send it back in the box the new one came in and I should see it in about 10 days. I called today to check the order status since the online tool showed nothing since it went to preparing for shipment. The person I spoke to today said I have to send the T1...
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Re: Procedural not technical

scottcald ·
Nick, thanks for responding. I was only asking just to know. Of course my face was sad when I was told I had to send the other one back first. The customer service has always been great when I've needed it no matter the product. I did think though that if something happened closer to a gig and what I'd have to do, which is buy a new T1 or use a different mixer. I'd like to suggest another option to offer for expediency. Pay the current full price up front and upon return of the item needing...
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Re: Procedural not technical

NickA-at-Bose ·
Hi Scott, I'm sorry that there was a bit of conflicting information. Generally speaking, we do ask that you send your T1 back first. If the first representative you talked to made the accommodation to ship you the new one first, then it was definitely our error to not follow through with that. (It's a bit of a manual process to tell our system to ship a new product first, so it was likely a clerical error. Let's pretend that was our first and only mistake ever) And again, I'm sorry for the...
Topic

Replacing broken control panel lid on an L 1 Classic

untabubba ·
I had a mishap and the "hinge pin" on the left end of the rear control panel cover broke off. I want to see about getting a new cover for the rear control panel of the Bose L1 Classic. (The oldest, large, round version.)
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Re: Replacing broken control panel lid on an L 1 Classic

NickA-at-Bose ·
HI untabubba, Yes, here in the US, we still have the covers available. Please give us a call at 877-335-2673 to order. The part number is 273727 We're open M-F, 9am - 9pm EST Thanks, Nick
Topic

L1 Model II, replace just the amplifier?

Joey Geisel ·
Thanks for your time, I hope everybody's treating you like a human being today! The L1 Model II is magical, we bought to of them and had great success with our last large choir / band performance in December. We left the speakers to be used by the church we were partnering with at the time, and in late February one of the amps apparently died suddenly, doesn't output signal and LED shows clipping regardless of input. Yuck. :) How do I just replace the power stand? And quickly, we actually...
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Re: L1 Model II, replace just the amplifier?

Bose Pro Community Admin ·
Hi Joey, I'm sorry to hear you're having a problem with one of your Model II Power Stands. Please all us today and we'll get you going again. Bose® Product & Technical Support at (877) 335-2673 (U.S. and Canada only) Monday-Friday: 9:00 AM - 9:00 PM ET Bose Pro Community Admin
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Re: Dial concern

Linda S ·
Good grief! I had to wait for 1.5 minutes for that reply! What gives?!?!?! HAHAHAHAHA! JK I will do that - thanks so much!!!
Topic

Dial concern

Linda S ·
I have an email in to product support, but has anyone had any issues with dials coming off? One of my reverb dials is missing - it got transferred from one vehicle to another, and perhaps got mishandled on its inaugural voyage :(. I'm looking forward to my backpack - and hopefully a replacement dial.
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Re: Dial concern

ST ·
Hi Linda S. Thank you for joining the Bose Portable PA Community. Congratulations on getting your S1 Pro. I'd call Bose in the morning. You'll probably get a faster resolution. Bose® Product & Technical Support at (877) 335-2673 (U.S. and Canada only) Monday-Friday: 9:00 AM - 9:00 PM ET ST
Topic

Fuse Replacement for L1 Model 1

jonathanlaird ·
I have searched high and low, both locally and online, for a viable fuse replacement for this tower. I can't find anything at all that meets the specs. Hardware stores don't carry them. I can't find them on Amazon or eBay. Can someone point me in the direction of a T15A 125V/250V 6.3 x 32mm fuse please? Thanks!
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Re: Fuse Replacement for L1 Model 1

ST ·
Hi Jonathan, Bose may have them. Call Bose Technical support at 1-877-335-2673 (U.S. and Canada only) Monday-Friday: 9:00 AM – 9:00 PM ET But I found these on Amazon. https://www.amazon.com/250v-6-...-Volts/dp/B00KWJTBN6 ST
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Re: Fuse Replacement for L1 Model 1

jonathanlaird ·
Hey there ST, You are a lifesaver! I have no idea why it didn't show up in my search criteria. Thanks for the find! Jonathan
Topic

Replacement screw

Boseuser ·
Need a replacement screw for a Bose L1 Model 2. It’s one of three screws that holds the bracket on to the top pole that connects the top and bottom poles together. Any suggestions?
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Re: Replacement screw

ST ·
Hi Dustin, Thank you for joining the Bose Portable PA Community. Do you have two screws? - Then you've got all you need. Please see this article with pictures and an explanation. L1® Cylindrical Radiator - adjusting the length of the bayonet If you've only got one screw - then that's problem. Please call Bose Support. Bose® Product & Technical Support at (877) 335-2673 (U.S. and Canada only) Monday-Friday: 9:00 AM - 9:00 PM ET Does that help? ST
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Re: S1 battery replacement in 2-3 years?

Chet 3 ·
It's my understanding that Lithium batteries begin deteriorating on the day they're manufactured. They are also usually rated by the number of charge/discharge cycles they can accomplish... It's also my understanding that as they get older they just can't be charged fully -- like a maximum of 80% charge after x years... Since the S1 can easily cover the longest gigs I will be doing, I'm not too worried about a little diminished capacity... I suspect that if Bose is guaranteeing the S1...
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Re: S1 battery replacement in 2-3 years?

Ric ·
This was a Jonathon Tarr Foundation Scholarship Picnic in 2008 at a park in Encinitas, California (San Diego). The Huge Roland BA-330 cabinets and the AC-33 on the ground ran on 24 AA MiMH rechargeable batteries along with 24 AA Alkaline batteries. At intermission after 2 hours. I replaced the 24 NiMH rechargeable batteries with freshly recharged ones as the sound was deteriorating at the end of the set. Again, one single Bose S1 Pro with a Xenix 1002B mixer does this entire job better and...
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Re: S1 battery replacement in 2-3 years?

Ric ·
Changing all those batteries pretty much prevented me from eating all the great Hawai'i food and I made a sandwich with King's Hawai'i Rolls and huli huli chicken with a bottle of water while the rest of the band feasted. If only the Bose S1 Pro was available 10 years ago, my life would have been so much simpler!
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Re: S1 battery replacement in 2-3 years?

Ric ·
Photos from the 2008 event will show the challenges. http://jonathantarrfoundation....Picnic2008/index.htm The bathroom light bulbs were caged, so we could not even rig non grounded AC from there. Bose S1 Pro would easilly have handled that event.
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Re: S1 battery replacement in 2-3 years?

Ric ·
I'd like to see Bose sell an external battery charger for the Bose S1 Pro battery, so when the original battery starts to show reduced performance, a newer spare charged battery can be swapped out for more run time.
Topic

S1 battery replacement in 2-3 years?

EssEll ·
(Wow, the Bose forum has changed, I think, since I last visited!) Anyway I was strongly looking at getting the S1 Pro but the best info I have says that, regardless of how much I use the unit, its rechargeable LI-Ion battery will have a maximum life of 2-3 years (and I assume that's the same battery that Bose sells for it for $99). Is this correct? It's less of a deal-breaker than I thought, since $99 isn't horrendously expensive, but it's definitely a factor for me.... Comments? Thanks....
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Re: S1 battery replacement in 2-3 years?

Ric ·
In my Carvin S400D, I had two batteries to replace every couple of years and they are the lead acid type that add a lot of weight to the unit was pretty much the same price as the Bose S1 Pro, but not the same sound quality as the superior Bose. At best it would get 3 to 3/12 hours with two batteries fully charged and would have to be charged almost a full day after that. At the two year mark, the batteries would only run 2 to 2 1/2 hours at best. With the batteries inserted, the Carvin...
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Re: S1 battery replacement in 2-3 years?

ST ·
Hi EssEll, Nice to see you again. Yes, we went through a major update to the community platform a couple of years ago. The battery in the S1 Pro system is covered under the two year warranty. Yes, that's the same S1 Pro battery that's available online. Initially the battery was an optional item. Now it's included with the unit. I understand, the cost is a factor. Treat the battery as a consumable. At least, it's something you can replace on your own (two screws, the whole process can be done...
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Re: S1 battery replacement in 2-3 years?

EssEll ·
Not meant as a ding on Bose -- the battery feature is awesome. I'm just too illiterate about rechargeable battery types to know if this is the best kind (but it's Bose, so I assume it is!). I'm also looking at the Fishman Charge, which, for all I know, uses the same kind of rechargeable battery, which would make this a non-issue. But if there's an option for a rechargeable battery that doesn't require replacement after just 2-3 years, I'd want to know. The search continues... But this S1...
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Re: S1 battery replacement in 2-3 years?

rycowan ·
Lithium ion batteries have a finite number of charge-discharge cycles, regardless of whether it’s in your S1 or your phone. I don’t think you can ding Bose for this since its a logical consequence of portability. I personally prefer the rechargeable factor of the S1 to the flashlight battery option of some of the other portable PAs.
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Re: S1 battery replacement in 2-3 years?

Ric ·
This was a setup we used at a farmer's market years back that used about 50 AA Alkaline batteries with Roland gear. We were buying $20 buck packs of batteries from Fry's back then, as the venue charged bands $50 bucks to plug into their AC power. http://www.hunt101.com/data/500/RolandAmp6.JPG
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Re: S1 battery replacement in 2-3 years?

Ric ·
Here's mounting out for a battery powered gig that one Bose S1 Pro with a Xenix 1002B battery powered mixer does a much better job.
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Re: S1 battery replacement in 2-3 years?

EssEll ·
Very helpful info and comparison, Ric -- thank you!
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Re: S1 battery replacement in 2-3 years?

EssEll ·
Point well made, Ric! Gotta love technology...
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Re: S1 battery replacement in 2-3 years?

Ric ·
This is how I run a band now, complete with a U-Bass:
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Re: S1 battery replacement in 2-3 years?

rycowan ·
It's so easy to swap out the battery, i think the S1 Pro IS the battery charger.
Topic

Bose L1 model II replacement caps

raul ·
HI there, I have a L1 Model II, I was wondering is you have the caps for the speakers, with the use these are now broken and need to replace them, speakers works fine, is mostly a "cosmetic" issue but I want to keep my Bose 100%
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Re: Bose L1 model II replacement caps

Bose Pro Community Admin ·
Hello, Raul. Thank you for joining the Bose Portable PA Community. Welcome. Please call Bose Support on Monday. Bose® Product & Technical Support at (877) 335-2673 (U.S. and Canada only) Monday-Friday: 9:00 AM - 9:00 PM ET Thanks! Bose Pro Community Admin
Topic

L1 Compact stand case replacement??

Kent Arnsbarger ·
My zipper on my Compact stand bag has died after many years of service. But I can't find a replacement bag out there anywhere. Any ideas? The bag with he strap on it and holds the extensions to be clear)
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Re: L1 Compact stand case replacement??

Tony 5 ·
Sweetwater sells replacement bags. https://www.sweetwater.com/store/detail/L1M1SBag--bose-l1m1s-carry-bag I bought a hard case for mine on Amazon, but also available on Sweetwater. More expensive, but I feel safer with the speakers in the hard case.
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Re: L1 Compact stand case replacement??

Ric ·
Go to your local fabric/sewing store with your broken zipper bag to get the right size zipper repair kit. They're inexpensive and simple to install.
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Re: L1 Compact stand case replacement??

Archtop Eddy ·
If the problem is a broken zipper head, here's another option. I just used it to repair a PedalTrain bag... https://www.fixnzip.com/ Be sure you measure to get the right size. Go on Youtube for installation info. Also, after installing, you can rub candle wax on the zipper to make it zip easier. I hear Windex also works well but I didn't have any Windex.
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Re: L1 Compact stand case replacement??

ST ·
Hi Kent, Good to see you again! Try Bose Support to see if they can sell you the bag separately. Bose® Product & Technical Support at (877) 335-2673 (U.S. and Canada only) Monday-Friday: 9:00 AM - 9:00 PM ET Outside the US and Canada Cheers! ST
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Re: Knobs on the T1 are Sticky

Ric ·
Ronson cigarette lighter fluid will rid you of that, but you will have wait two weeks for it to safely be dried.
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Re: Knobs on the T1 are Sticky

DinosaurSnr ·
I have the same problem and Bose Australia are replacing them.
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Re: Knobs on the T1 are Sticky

ST ·
Hi FrankieG, Chet 3. The knobs for the T1 used to be available through Bose Support. Please give them a call. Bose® Product & Technical Support at (877) 335-2673 (U.S. and Canada only) Monday-Friday: 9:00 AM - 9:00 PM ET Outside the US and Canada Thanks, ST
Topic

Knobs on the T1 are Sticky

FrankieG ·
Some of the knobs on my T1 have become sticky, like the rubber has broken down a bit. Anyone else experience this? Are are the knobs replaceable and how/where would I go to get them? Thanks.
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Re: Knobs on the T1 are Sticky

Tonycee ·
The knobs on my Volvo radio and the vent louver control developed the same tackiness ... try using isopropyl alcohol on a cloth or paper towel. Had to keep rubbing for a few minutes, occasionally adding more alcohol, but the knobs came out like new.
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Re: Knobs on the T1 are Sticky

Chet 3 ·
Some of the rubber knobs on my T1 have become sticky as well...
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Re: Knobs on the T1 are Sticky

BanjoJames ·
I have the same problem. Thanks for the tips.
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Re: Knobs on the T1 are Sticky

FrankieG ·
Thanks everyone... all good ideas. I'm guessing the sticky knobs started up from sitting in the sun too long. I always try to keep the T1 out of direct sunlight, but I'm thinking that is was caused it. I ended up calling Bose and ordered new ones. It came in a 3 pack for just over $8. I think they would have covered them had my unit been less than a year old. Frank.
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Re: Knobs on the T1 are Sticky

BanjoJames ·
All, I received the new knobs yesterday and I'm happy to report, $8 and a week later, my T1 is good as new.
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