Tagged With "control"

Topic

tonematch volume problem

lola ·
Hello, I use the tone match with my L1. Last night I had an issue with the volume control on channel 4. The one I play my backing tracks through. My sound guy found that the volume level was going up and down. We have had similar problems before but they were dodgy input leads. Last night he changed them for new ones to eliminate them . He found the problem to be with the volume knob itself. If he kept his finger on it with light pressure it worked but changing levels was an issue. For the...
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Re: tonematch volume problem

Bose Pro Community Admin ·
To the Community Please do NOT reply to a Topic created by someone else here in the Ask Bose for Help forum. This forum is for questions from our customers and replies from Bose representatives. Thank you.
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Re: tonematch volume problem

Bose Pro Community Admin ·
Hello lola, Thank you for your post. You have posted your message in the Ask Bose for Help forum. You can look forward to a response on Monday. Thank you.
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Re: Panaray System Controller Shutting Down

Bose Pro Community Admin ·
Reminder to the community. Please do NOT reply to a Topic created by someone else. This forum is for questions from our customers and replies from Bose representatives. Thank you.
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Re: Panaray System Controller Shutting Down

Bose Pro Community Admin ·
Hello Derek, I have moved this post into the Ask Bose for Help forum. Someone at Bose should respond on Monday. Forum Admin
Topic

Panaray System Controller Shutting Down

Derek 2 ·
Hi There, I have a Panaray System controller which is shutting down and medium/low input volumes. I did post about it "Dropping Out" from the gig last night, but have been unable to find that post on this site. At the end of the night, after the room emptied, I reconnected the Bose EQ and ran some tests. The EQ would work if the input volume was low (less than -24db on the input meter). As soon as I increased the volume the Bose EQ would shut down and re-start. The controller screen would go...
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Re: tonematch volume problem

Nick-at-Bose ·
Hi lola, Both of those issues are a bit strange. The issue with the volume control does require service though, and we'll be able to take care of the sticking button at the same time. Please give us a call at 877-335-2673 to set this up. I'm sorry for the inconvenience! Nick-at-Bose
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Re: Panaray System Controller Shutting Down

Derek 2 ·
Hi Nick, Thank you for your input, I did call support on Monday morning. I ran the four Bose 802III’s without the Panaray controller to finish the event. After we finished I did confirm the Panaray controller was the problem. It would shut down as soon as the volume increased above the -24db mark on the input meter. We have taken advantage of the offer to replace the Panaray for a Controlspace SP-24 , it should be here tomorrow. Thank you again and Bose support were amazing to deal with. Derek
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Re: Panaray System Controller Shutting Down

Nick-at-Bose ·
Hi Derek, I responded to your other post before reading this one. With this information, we'll certainly have to look at service. Please give us a call - 877-335-2673 Nick-at-Bose
Topic

Panaray System Digital Controller - assigning individual channels

StrummerKen ·
The controller has 4 outputs I thought that i could assign a speaker type to each output - but it seems that i can only choose from pre configured presets Is it possible to do something like the following: C1 402 Highs/Mids C2 502B Lows C3 802 full range C4 402 full range i have individual controllers (402C and 502C) was hoping to free-up some rack space
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Re: Panaray System Digital Controller - assigning individual channels

MattS-at-Bose ·
Hi StrummerKen, You are correct. This is not possible among the preset modes or otherwise. Thanks, MattS-at-Bose
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Re: Panaray System Digital Controller - assigning individual channels

StrummerKen ·
Am i right that a Controlspace SP24 is able to assign particular speakers to individual output channels Thanks for your help
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Re: Panaray System Digital Controller - assigning individual channels

MattS-at-Bose ·
Hi StrummerKen, Yes, the SP-24 is capable of particular speakers for individual outputs including 402II, 402IV, 502B, 802III, 802IV. Thanks, MattS-at-Bose
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Re: L1 - Model 1 ---- Power Control Lamp

9999_show ·
Das Gerät wurde von meinem Bose Händler bereits ins Reperaturzentrum eingeschickt und kam ungeprüft wieder zurück, mit dem Hinweis: "Out of stock". Ich schließe daraus, dass Bose keine Ersatzteile mehr für die L1 Model1 von 2006 hat. Ein Schaltplan wollte man auch nicht herausrücken. Was nun? Normalerweise hört man kurz nach dem einschalten ein leises Klicken und dann geht die grüne LED an. Bei meiner Bose kommt es gar nicht so weit. Wer kann so ein Teil reparieren?
Topic

L1 - Model 1 ---- Power Control Lamp

9999_show ·
My L1 - Model 1 doesn't start. The Power Control Lamp isn't getting green. The fuse is ok. The AC-Cable is ok. The B1 Cable is ok. has anybody an Idea what the Problem could be? ------------------------- Meine L1 Model 1 hat sich während eines Auftrittes verabschiedet. Die Fehlersuche brachte bisher nichts. Das Gerät ist an die Steckdose angeschlossen und eingeschaltet, aber die Power-LED leuchtet nicht •die Steckdose funktioniert •der Netzstecker des L1™ Model I-Power Stand funktioniert...
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Re: L1 - Model 1 ---- Power Control Lamp

Hallo das Reparaturzentrum ist in Tongeren Belgien. Evtl. Fehler am Endstufenmodul wie kalte Lötstelle, defekte ICs, Kondensatoren, Elkos.
Topic

Replacing broken control panel lid on an L 1 Classic

untabubba ·
I had a mishap and the "hinge pin" on the left end of the rear control panel cover broke off. I want to see about getting a new cover for the rear control panel of the Bose L1 Classic. (The oldest, large, round version.)
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Re: Replacing broken control panel lid on an L 1 Classic

Nick-at-Bose ·
HI untabubba, Yes, here in the US, we still have the covers available. Please give us a call at 877-335-2673 to order. The part number is 273727 We're open M-F, 9am - 9pm EST Thanks, Nick
Topic

Upgrade controller & amps for 802 / 302 system

jtarkington ·
Before I start, I know, this gear is really old... We have a system that is 20+ years old that consists of a pair of 802-II's, a pair of 302-II's connected with a 802c controller and driven with a pair of Crown PS-400 Amps. The system actually works well without any issues but we realize it's really old. There are a pair of RANE ME-60's for EQ in the system as well. We'd like to update the amp's and controller to more modern equipment and continue to use the existing speakers unless there...
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Re: Upgrade controller & amps for 802 / 302 system

Nick-at-Bose ·
Hi Jeff, There are a few ways you could go. If you wanted to go with a controller with separate amps, I would recommend the ControlSpace SP-24 over a ControlSpace ESP unit (unless you need the additional processing power than an ESP provides). The SP-24 does not have a dedicated EQ curve for the 302II, but there are filters and a parametric EQ that you can adjust. I would start with a bandpass filter set up for ~55Hz to ~180Hz. Then adjust to taste. And its similar for the 802II - there is...
Topic

Tone match settings for Live Dj setup

SlamJam ·
What would be more accurate settings for Bose Tone match with Macbook pro and virtual dj software? Two possibilities: 1- with out a dj controller and 2-with dj controller. I have noticed connecting with dj controller it does not sound as great and with macbook directly connected to tone match sounds far better. Any ideas would greatly be appreciated. what to look for in dj controller? Any ideas would greatly be appreciated. Thanks
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Re: Tone match settings for Live Dj setup

Eric'sson ·
Depending on which controller you are using you have a couple of options. 1. You could learn the keyboard shortcuts for VDJ and not use a controller however you will be missing a few features and it will not be the best experience for you. 2. Get a decent controller that has a good quality D/A converter (hi spec soundcard) built-in. They are expensive. 3. Use a controller that doesn't have a built-in soundcard to control VDJ and set VDJ to output sound via the Tonematch. You may even be able...
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Re: Tone match settings for Live Dj setup

SlamJam ·
I never thought of this.. now the concerns are that there is only 2 usb connections in Mac book pro, most likely bose tone match will connect directly to Mac and I can use usb hub for controller and music flash drives. Thanks for sharing this idea I still have to try this out. Any ideas on controllers that have great sound card. I am not too much on scratching and may not need jog wheels.. thanks for your help
Topic

S1 Pro Volume Controls - Why do I have to turn up the microphone higher than guitar?

ST ·
Hi Everyone, I'm starting a new discussion to provide the Bose reply to this question Answer: The output level of the guitar is louder than the output level of the microphone. That's why we have to turn up the microphone higher. This is how my S1 Pro looks most of the time. The microphone is connected to channel 1 and the guitar is connected to channel 2. More information: There’s been a lot of discussion here lately about Unity gain The center détente is unity Not enough reaction to the...
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Re: S1 Pro Volume Controls - Why do I have to turn up the microphone higher than guitar?

Rick W ·
I figured that the volume was due to output levels. It hasn't been a problem yet. I just didn't know if the volume was supposed to be almost non existant and then jump up suddenly at midpoint. If it is normal, that is fine. Making sure there wasn't a defect.
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Re: S1 Pro Volume Controls - Why do I have to turn up the microphone higher than guitar?

ccc ·
Now what people seem to think is this is a comparison of THE volume of mic to THE volume of guitar. This is NOT A COMPARISON at all, the instrument volume knob works as it should. We have started a new discussion for your question. S1 Pro - Microphone volume between 0 and 12:00 o'clock
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Re: S1 Pro Volume Controls - Why do I have to turn up the microphone higher than guitar?

ST ·
Hi Rick W Yes. Please see this new discussion about the volume. S1 Pro - Microphone volume between 0 and 12:00 o'clock Cheers, ST
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Re: S1 Pro Volume Controls - Why do I have to turn up the microphone higher than guitar?

ccc ·
"For people who notice very little difference in volume change between 0 and 12:00 o'clock, turning up the volume at the source will give them a greater audible difference below 12:00 o'clock." This does not apply mic pos. (SM58) tone match mic switch should compensate for low signal mics as Bose does not offer a separate boost or phantom power.
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Re: S1 Pro Volume Controls - Why do I have to turn up the microphone higher than guitar?

ST ·
Hi ccc, The quote above is taken out of context, and in a different discussion. Here is my comment in its larger context. For others reading along, note that at this point, I was talking about S1 Pro channel 3. The larger discussion is here: S1 Pro - Microphone volume between 0 and 12:00 o'clock . And in that discussion, I explain why we have to turn a microphone higher than a line level input. The ToneMatch switch tunes the EQ on the channel to give great results with handheld microphones.
Topic

T4S Question: DJ/Playback setting

DMC ·
For the DJ/Playback setting, under the reverb setting, under some scenes, why does it show MUTE and under other scenes allows you to control the reverb? Why can't I control the reverb on every scene setting?
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Re: T4S Question: DJ/Playback setting

ST ·
Hi DMC, Press the middle button under the display (below where it says Muted ). That should open up the Mix and Bright options. Does that help? ST
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Re: S1 Pro - noise when turning channel 1 and 2 volume controls rapidly

Tom Munch ·
I've noticed that on channel 2 on mine. It's more than just a dirty pot because it doesn't always go away when I work the pot back and forth, and it seems to be worse when it's first turned on. It also seems to be different depending on what kind of instrument/pickup/mic is plugged in. It may be some sort of weird impedance issue. It also happens even when nothing is plugged in. Weird. Channel 1 doesn't do it, and the Aux channel doesn't either.
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Re: S1 Pro - noise when turning channel 1 and 2 volume controls rapidly

ST ·
Hi Tom, Please call Bose Support. They will want to know about this. Bose® Product & Technical Support at (877) 335-2673 (U.S. and Canada only) Monday-Friday: 9:00 AM - 9:00 PM ET Thanks, ST
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Re: S1 Pro - noise when turning channel 1 and 2 volume controls rapidly

Tom Munch ·
Will do on Monday.
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Re: S1 Pro - noise when turning channel 1 and 2 volume controls rapidly

Tom Munch ·
Called tech support. They’ll ship a new one out and I’ll ship the oLe one back. Both channel 1 and 2 now doing it. It’s only when it’s it’s turned on and doesn’t affect the operation other than that. I’m sure it’s best to get it on the bench and see what’s causing it.
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Re: S1 Pro - noise when turning channel 1 and 2 volume controls rapidly

Tom Munch ·
Got in the new one. It has exactly the same pot noise as the old one on channels 1 and 2. I'm calling tech support. The new one has a preset slider that was so stiff I thought I would break it before I got it to switch between flat, guitar, and mic. I'll see if I can post up a video of the pot noise.
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Re: S1 Pro - noise when turning channel 1 and 2 volume controls rapidly

Oldghm ·
Mine does the same thing as Tom's on channel 2. If I move it back and forth it sounds like a dirty pot, but the static sound goes away after turning it up and down 4 or 5 times. Haven't noticed if it is related to being warm or not. I use 2 for my guitar and it is usually tuned all the way down when I plug in and turn up and hear the noise. O..
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Re: S1 Pro - noise when turning channel 1 and 2 volume controls rapidly

Tom Munch ·
O, mine started on channel 2 and then appeared on channel 1 a few days ago. I put my guitar in channel 2 like you. It doesn't bother me at all in the operation. The replacement one I received does it on both channels out of the box.
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Re: S1 Pro - noise when turning channel 1 and 2 volume controls rapidly

Tom Munch ·
Just got off the line with tech support. They said that I probably would get the same problem with another one and to keep whichever of these I want and send the other one back. Maybe it's a design issue? Either way it doesn't bother me enough to worry about it.
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Re: S1 Pro - noise when turning channel 1 and 2 volume controls rapidly

Oldghm ·
Hi ST, It's interesting that two units have the exact same issue. I think it is important that it is documented here, and I hope you will pass this on to tech support. Because I was relating the sound to past experience, I first thought that my movement of the pot was making the sound go away, but, based on my observation this morning the noise is only present when turning the pot, and goes away in a few seconds after turn on. If the pot is not turned during this few second period it will...
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Re: S1 Pro - noise when turning channel 1 and 2 volume controls rapidly

Tom Munch ·
I've been doing some research, and it sounds like this is a byproduct of some digital pots.
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Re: S1 Pro - noise when turning channel 1 and 2 volume controls rapidly

Tom Munch ·
Researching more, this scratchy noise is usually called "zipper" noise. There's a good discussion over here - https://www.eevblog.com/forum/...amp-pops-and-static/ and I'm finding several other discussions. I'm sure the Bose engineers know all about this. I only know enough to be a danger to myself.
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Re: S1 Pro - noise when turning channel 1 and 2 volume controls rapidly

gary10113 ·
Mine does that on channel 1 & 2 also initially on start up at mid pot. But my bluetooth pot does nothing from 10 to 12 and at 12 it jumps right in loud. I am not worried about it, it works. I don't ship stuff back, I go with other products if your stuff isn't up to the task and so far it's handling it and sounds awesome. Reminds me of the story of magical **** floating in the air and these (bluetooth) pull it out and let you hear it. They would have burned you at the steak way back when...
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Re: S1 Pro - noise when turning channel 1 and 2 volume controls rapidly

Tom Munch ·
Gary, you really should call Bose so they can replace it with that bad aux pot. It's really painless since they ship you the new one and you just have to put the old one in the box and slap on the label they'll email you.
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Re: S1 Pro - noise when turning channel 1 and 2 volume controls rapidly

Archtop Eddy ·
FYI and just for the record: I checked my S1 and have the same problems as noted by Tom on my channels 1 and 2. Like Tom and Oldghm, I'm not really going to worry about it. I will however keep checking this thread to see if anything serious develops. I've found that if I turn the S1 on and let it sit for about 30 seconds, I don't have the scratchy sounds when turning the volume knobs. I guess this will be my start up procedure for the S1. BTW, Tom -- don't you live in Pueblo Colorado? I live...
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Re: S1 Pro - noise when turning channel 1 and 2 volume controls rapidly

Tom Munch ·
Yes, Eddy, I live in Pueblo West. Good to see you here! I sent you a PM.
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Re: S1 Pro - noise when turning channel 1 and 2 volume controls rapidly

ccc ·
I am less likely to return for exchange for another. I expect only the best of quality from Bose, you pay for it. The S1 relies on the smiley face EQ- ing, pulling down the mids to eliminate feedback issues when in the tone match mode, sometimes to the point of unnatural nasally vocals. The tilt for throw I get, highs carry and mids and lows drop off over distance. I hope Bose is not forgetting audio quality to achieve a loud throw from a small box. I am watching these issues carefully, as...
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Re: S1 Pro - noise when turning channel 1 and 2 volume controls rapidly

Oldghm ·
Hi ST, Just wanted to bump this up a little. Would still like to hear an explanation from Bose on this subject. O..
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Re: S1 Pro - noise when turning channel 1 and 2 volume controls rapidly

ST ·
Hi Everyone, Bose is actively investigating this. Please know, this is not a symptom of a hardware issue with the volume controls that warrants concern. The noise is related to a start-up process within the unit, not the volume controls. The noise you hear is not the result of a physical problem with the volume controls. When you turn on the unit and rapidly turn one of the volume controls back and forth you may hear a noise. This can happen on either channel, 1 or 2. After several seconds,...
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