Technical Questions & Issues

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Click any model below to learn more F1 Model 812 F1 Subwoofer B1 Bass ModuleB1 Bass ModuleL1 Model I / ClassicL1 Model IIL1 Model 1SL1 CompactS1 Pro system T4S ToneMatch mixerT8S ToneMatch mixerT1 ToneMatch audio engineA1 PackLite AmpB2 Bass ModuleImage Map

L1 Model I no sound

Any one know much about the l1 model1. Mine powers up and I get sound out of the line out but nothing out of the speakers any help how to troubleshoot and figure out exactly what is wrong.Read More...
Hi bikersights, Thank you for joining us in the Bose Portable PA community. Are you getting any sound from the B1 bass module? Please check the connector in the well (the cup where you put the Cylindrical Radiator). Please check the connector on the bottom of the Cylindrical Radiator. Are there any signs damage, or anything keeping the connectors from mating correctly? The pictures above came from: No Sound <- please check out the article. If you can fix any obvious problems, you may be...Read More...
Last Reply By ST · First Unread Post

L1 system power consumption and setup distances

I'm interested in knowing about how much power (in watts and/or amps) that an L1 classic (single bass module) system draws from the wall, reproducing just electric guitar and vocals at half max and max output potential for the classic system? Also, does the new L1 II systems make it possible for the musician to stand closer to his/her system in smaller venues with more consistent sound over the original system? I'm asking because I noticed that the recommended "out front" distance in the new...Read More...
Hi Nubz McGee, Thank you for joining our Bose Portable PA Community. We have an article for you: Portable Power Considerations The figures for the L1 Model I are appropriate for the L1 Model II with B2 and T1. STRead More...
Last Reply By ST · First Unread Post

Tonematch Ethernet Extension

Hi All, Is it safe to extend the ethernet cable for the tonematch using a network though coupler or similar?Read More...
Today ordered two 10m cables with ethercon (one with red booted connectors for right channel). The company is very competitive and the cable makke up process is just brilliant. To choose the cable you want click "YouSpec" (my case VAN DAMME CAT5 F/UTP>length>1st connector>2nd connector> choose shrink wrap flag or colour boot (or all) and place in cart. https://www.vdctrading.com/shop/ I phoned to make sure I was doing the right thing and a sales guy (David) helped me through...Read More...
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Last Reply By ScubaBadger · First Unread Post

Watts/power L1 systems

Just curiosity here... The original L1 classic that I bought years ago was rated at something like 750 watts. Now I understand that the L1 M2 is rated at 250 watts and my L1 compact at something like 135 watts. Now I know that my Bose systems, both past and current, use a wave system to do the job..different that other PA's. But at times I do wonder, I went from 750 watts to, what? 135 watts in my compact? Do I really only have roughly 1/5 the reach/capability in my compact that I had in my...Read More...
I guess in terms of power it is difficult to understand what to expect from a system - given the diversity of venue shapes and sizes both indoor and outdoor. A great dependence is place on "what" you want the audience to hear at which distance from the stage and what type of material are you performing. Is the audience a sit down and "listen" audience or are they a wild bunch jumping up n down and making a hullaballoo. Are they to feel a thump from the bass at the back of the venue and ear...Read More...
Last Reply By ScubaBadger · First Unread Post

NO sound from ToneMatch

1. Just purchased a BRAND NEW Power Stand for my L1 Model 11. plugged my guitar in through the Tone Match and it sounds like has a really bad TUBE!!! I know that it doesn't have tubes but I am an old tube amplifier user from way back ... I have a 10 second video-audio clip that I am sure helps explain what I am hearing http://screencast-o-matic.com/watch/cF1ZolFFni HELP (FROM ANYONE)!!!!!!!!!!!!!!!! I have a longstanding VERY IMPORTANT annual gig this Thursday (06/28/19). ChuckERead More...
Hi ChuckE, Thanks for coming back to tell us the outcome of talking to Bose. It's great to know they are taking care of you. Have a great gig tomorrow! STRead More...
Last Reply By ST · First Unread Post

UPDATE: No Sound From Our L1 ...

1. Thanks so much for everyone’s input on my “no sound” issue. This community rocks! 2. BOSE came through (again); we’ll play the gig tomorrow! We are very pleased with the outcome. Thanks BOSE!!! 3. The “no sound” issue was caused by the power stand; I think the fan stopped working and the unit overheated. NO ISSUE WITH THE T1 as I previously thought it’s working just fine.Read More...
Moving this to the original discussion NO sound from ToneMatch Bose Pro Community AdminRead More...
Last Reply By Bose Pro Community Admin · First Unread Post

T1 tonematch popping noise

i am getting a pop noise everytime my level indicator light goes on and off on channel one of my T1 tonematch. None of the other channel do it - just happening on channel 1 ?Read More...
Hi rob, It sounds like the unit may need to be serviced. Please call Bose tomorrow and they will help. Call Bose Technical support at 1-877-335-2673 (U.S. and Canada only) Monday-Friday: 9:00 AM – 9:00 PM ETRead More...
Last Reply By ST · First Unread Post

Bose L1 wireless monitor system

We are a 5 person bluegrass group and use an L1 for most of our events... mainly nursing homes, small business events and the like. We really like the quick set up and ease of use... the system works great for us with one issue. We use Audio-technica AT40333CL mic which is a condenser mic. This lets us get away without carrying a lot of mics and it is common in the bluegrass community to use this type of mic. The Bose and the single mic are all we have to set up and the sound is terrific.Read More...
Hello, Ray. Thank you for joining our Bose Portable PA Community. Bose doesn't offer a wireless in-ear-monitoring solution so we don't have a recommendation for you. Here are links to some vendors who carry these kinds of devices. In-Ear Monitors | Sweetwater In-Ear Wireless Systems | Musician's Friend I am going to move your post to the general discussion area so other L1 owners can comment. Bose Pro Community Admin @Ray 6Read More...
Last Reply By Bose Pro Community Admin · First Unread Post

Adding a second L1 and the trials and tribulations of a Surprise Entertainer

Hi folks. Was looking for some help and led me to this thread. I've been using my Bose L1 Model 2 for the last few years and it's changed my life work wise. I now have a hotel residency where I sing to live musician recorded backing tracks and the sound is phenomenal. I recently played a big band show in a large music venue and though the reaction was superb, I couldn't get the level of tone and monitoring through their pro level system as I'm used to standing slightly to the left of my own...Read More...
Hi ST (first of all). Thanks for detailed replies. I'm not sure how to include quotes from your email to reference like you have alas. With the wedding the room I was in I can't find exact measurements online but I'm gonna guess it was 25 metres long or so. I think my main issue was not realising how loud the system would need to be once room was full of talking people. Then whenever got near top table where the system was (and unfortunately my desk) feedback was immense. I think in...Read More...
Last Reply By hoohaa1 · First Unread Post

No Signal on any of inputs on T1 Tonematch

Not sure what happened, but for some reason none of the inputs are putting out a signal with acoustic guitar or microphone when plugged in. I don't get green lights above when volume or trim nobs are adjusted. Tried factory reset on prefs selection. I use it as a mixer going to another source. Never dropped or anything crazy like that. Unit powers up fine and lights up and all menus are there when you turn dials. All cables are good from the Bose power adapter cable to all instrument cables.Read More...
so, what was the deal?Read More...
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Last Reply By gary10113 · First Unread Post

Added Speakers to the L1-Compact

I keep reading that folks are creating ways to change the speaker set up and or add additional speakers to the L1 Compact system. Is there any advantage to adding speakers to the L1 Compact or is there a danger of harming the amplifier by doing so? What advantage would someone have versus jus setting up another unit? Just curious - I keep reading blogs where folks talk about making upgrades to the compact unit? Is doing so an upgrade or a malfunction waiting to happen?Read More...
Hi folks. Was looking for some help and led me to this thread. I've been using my Bose L1 Model 2 for the last few years and it's changed my life work wise. Edit Please follow this link to the new discussion for this question. Adding a second L1 and the trials and tribulations of a Surprise Entertainer Bose Pro Community AdminRead More...
Last Reply By hoohaa1 · First Unread Post

Accessing this site from an iPad with Safari

CityFolk
This new topic is spun off from: Software Updates? ✄ - ✂ - ✄ - ✂ - ✄ - ✂ - ✄ - ✂ - ✄ I don’t know if this will make any difference, but I’ve seen the Bose website be very picky with the browsers accessing it. For example I cannot login to this community using the Safari browser on a new iPad. I get a SAML error which means nothing to most people, but being an IT guy, I know what it means which pointed me to using other browsers. I have to use Chrome on the iPad. ✄ - ✂ - ✄ - ✂ - ✄ - ✂ - ✄ - ✂...Read More...
I tried to clear cache but still had the issue. I then cleared cache closed browser and rebooted the iPad and it seems to work. I had block pop ups on in Safari which I turned off temporarily so not sure if that had any affect, but the reboot seemed to do the trick. It’s working now.Read More...
Last Reply By CityFolk · First Unread Post

T1 output to house pa

I've read a couple of threads here that come close but wanted to ask: what is the correct splitter to use, to send dual XLR outputs to a house PA wall socket? The house PA often requires 2 XLR inputs to work properly, so even though the T1 is mono I need to be able to split into 2 XLRs. I've read here that we don't like splitters, but surely something must function for this?Read More...
I highly recommend the ART SplitComPro Splitter/Combiner. It's inexpensive, small and a great tool to carry with you. I have used it in several situations for splitting or combining and it works very well for either use.Read More...
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Last Reply By SoundGeek · First Unread Post

Volume surge with L2 Model 1S

Was playing a gig the other night and my Bose would suddenly have a volume surge. I would then reduce the main volume and bring it back up and volume would go back to normal and then shortly after it would surge again. This happened multiple times over the course of a few hours. Anyone else experience this? I'm using the ToneMatch with Sure SM58s mics in line 1 and 2 and an acoustic guitar in line 4. When the volume would surge it also had an increase in treble which made it sound not only...Read More...
The same thing used to occur with my band at one of the markets we play that has an L1 1s. The Bose would sound slightly "muddy" for the first 1/2 hour to 3/4 of an hour and then the volume would suddenly increase to full "normal" volume and eq. with accompanying feedback - ACK! Then we'd have to jump onto the master fader and pull it down. It operated normally from then on. Since we had a very long distance and needed 2 long A/C cords to get from the plug to the stage we suspected a voltage...Read More...
Last Reply By Chet · First Unread Post

acoustic guitar feedback issues

we are using the L1 model 2 for our acoustic duo . We are having some trouble with feedback with the guitar . No other problems at all however we use a guitar with an inbuilt pre amp which we tend to turn the volume down as much as possible to allow the tone match to control this . I have the frequency settings at 115 and the level at 5.4 I have been researching this for sometime and although these settings are ok we still have trouble managing the feedback . We do have a feedback pedal that...Read More...
Hi Danial just to thank you we have tried your settings and advice and worked a treat so much appreciated Msny thanks lucreciaRead More...
Last Reply By Lucrecia · First Unread Post

2 B1's vs 1 B2

Does 2 B1's = 1 B2 as far as the load and low end presence and projection? I have: L1 Model I w/2 B1s L1 Model II w/1 B1 -------- Using the Model I or II for 1 acoustic guitar and vocal (If there is a difference above) Model I or II w/1 B1 (Small acoustic room) Model I or II w/2 B1's (Outdoor patio venue) Model I or II w/1 B2 (Small wedding when also have to DJ) Model II w/1 B2 and Model I w/2 B1's (Large wedding when also have to DJ) Comments on usage? Note: I use a Fishman Loudbox Mini to...Read More...
Hi Jon-Nolan, I'm glad you're enjoying the B1s. Thanks for coming back to tell us how you're making out. Even though the total carry weight for two B1s is a little more than a B2, I find the B1s easier to manage in transit. For vocals with guitar, I find the B1s to be tighter (good) and more responsive than the B2, although the distinction is subtle. I prefer to work with the L1® behind me. It's a nicer experience for monitoring. But I understand, that doesn't work for everyone. You...Read More...
Last Reply By ST · First Unread Post

Top tower speaker not working

I cheked the switched cables, switched speakers & switched tone match (have 2 ssets). Top tower still does not work. Appears top be an issues with this Base Unit. Any suggestions. ThanksRead More...
Hi Gman, Thank you for joining the Bose Portable PA Community. I'm sorry you are having a problem with the top section of the Cylindrical Radiator®. Based on your troubleshooting, it sounds like the system will have to be serviced. Please call Bose Support. Bose® Product & Technical Support at (877) 335-2673 (U.S. and Canada only) Monday-Friday: 9:00 AM - 9:00 PM ET Thanks, STRead More...
Last Reply By ST · First Unread Post

T8S Global EQ

I'm sure this is an easy question but for the life of me I cannot find out how to use, or where the Global EQ is on the T8S. Can someone give me a little help? By global EQ, I'm thinking that there should be a control somewhere that lets me affect low/mid/high for the entire mix and not just on the individual channels but maybe I'm incorrect in that thinking? I don't want to have to tweak every instrument individually for a venue. Your time and help is greatly appreciated, BrianRead More...
Hello! Yes - found the global EQ - thanks so much.Read More...
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Last Reply By rockandroll00 · First Unread Post

L1 classic Vs L1 Model 1

I tried out a friends L1 Classic with two B1's. I was so impressed with the sound I bought what I thought and was led to believe the same system, but what I was sold was an L1 Model 1 with two B1's. I had some problems with the sound fading (limiting) and you can read them here set up for larger venues only on further investigation did I realise that they have two different outputs ie; the classic gives a total of 750 watts where as the Model 1 gives a total of 500 watts. There is supposed...Read More...
A though: The classic has all the elements facing straight forward. And the model II have them angled. Could it be therefore it feels/sounds louder in front? I have owned classic, model I, 1S, and model II. As I recall, I did actually noticed that the classic had more "power". And more straightforward sounding. But the model II have better spread sideways. The foot on the classic was a I pain in the .. to carry, and thats why I sold it.Read More...
Last Reply By Daniel Blohm · First Unread Post
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Proper DJ Setup with T1 vs T4 or T8

DJ Cory Barron
Greetings all, This is my first post on the forum. I have number of the Bose professional products, but i'm not sure i'm running them correctly. Typically if i'm using the F1 812 set up I will take the controller straight in. If i'm using the L1MIIB2 its through the T1 as described below. As a DJ I run my controller (Pioneer DDJSX2) main XLR L & R outputs to the T1 in Ch. 1 & Ch. 2 One the T1, I run the master Vol. at 50%, Ch. 1 & Ch. 2 Trim at all the way down & Vol. at 50%...Read More...
Hi DJ Cory, Thank you for joining the Bose Portable PA Community. I'm glad you're here. The connections for the T4S will be the same as you are doing now with the T1® with the added wrinkle - because the T4S is stereo, and you're using a single L1® Model II, you will pan all the channels hard RIGHT. Things with the T8S are be slighly different. In addition to panning everything RIGHT, you will connect the T8S RIGHT output to the L1® Model II Analog input on the Model II Power Stand. Use a...Read More...
Last Reply By ST · First Unread Post

T1 Preamp Outputs - what do they send?

What exactly is sent from the individual channel preamp output jacks? Is it a processed signal (T1 presets, compressors, etc.) or completely dry? Is the level predetermined or is it dependent on the trim level, channel volume, and/or master volume? The user manual really isn't very detailed on the subject. Here's why I need to know - and suggestions are welcomed: I love using the T1 compressor on my acoustic guitars. Some moderate-to-heavy compression really makes them sing! However, I use a...Read More...
Hi Mark and everyone else reading this discussion. The new T4S and T8S ToneMatch mixers do not have Preamp outputs. Here are details about what has been added, removed, and changed. T4S/T8S comparison to T1® ToneMatch audio engine STRead More...
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Last Reply By ST · First Unread Post

STOPS MAKING SOUND FOR SECONDS THEN COMES BACK

I have just purchased my second set of L1 MODEL 2 with B2 SUB without T1 to achieve my personal taste of stereo set up (I am not satisfied with source coming just from one speaker system. It lacks the feeling of musical immersion) and to be able to play (One Man Band with dance backing track) in front of 100 to 200 dancing crowd which my first BOSE MODEL 2 system can not handle. But my first test of the new system paired with my old system goes wrong. My new bose L1 will automatically shut...Read More...
ST, After almost 4 months, finally tracked down the Bose Support. On my way to see them now. Fingers crossed that this can be resolved... BisoRead More...
Last Reply By DjBiso · First Unread Post

Lost Tonematch Scene

I seem to have lost a Tonematch scene that I had been using for months! I set up and selected my usual,named scene, and whilst trying to load it, it just dissapeard from my list of scenes. Can I get it back?? Thanks folksRead More...
Hi Krafty, That doesn't sound good. Have you powered down the system and fired it up again? When you look at Scenes now, what do you see? Are the Bose Scenes gone? - what is there in their place? You can download and reinstall the original Bose Scenes Factory Settings Did you have the User Scenes backed up? Here's a link to instructions on how to back up and recover User Scenes. T1® Scenes If you can't reinstall the Bose Factory Settings, it sounds like your T1® may be damaged. If so, please...Read More...
Last Reply By ST · First Unread Post

L1 model 2 TRIM levels, Clipping and Flashing Pwr Light

Hi all, hope someone can help? After much research and visits to PMT in Brm we decided to go comapct and purchase a new Bosel L1 Model 2 + 2 Subs Spent this morning sound checking out the system using our studio master mixer and a newly puchased Mackie ProFX8. The faults described below happened on both mixers (at different times), using their own Mic and Audio leads. We also changed the location of the PA and the direction it was facing We'r not newbies to audio mixing / eq-ing, reverb...Read More...
Hi Gary, Thank you for joining the Bose Portable PA Community. You can use either of these below. Although, if your source is balanced, then the one on the left is preferred. Balanced ¼ inch jack Tip-Ring-Sleeve cable or Unbalanced ¼ inch jack Tip-Sleeve cable For more information you can see L1 Model II Analog Input and Balanced vs Unbalanced Does that help? STRead More...
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Last Reply By ST · First Unread Post

L1 Compact and T1 ToneMatch Hum

I had the L1 Compact with the T1 ToneMach and use my computer for the audio using the USB connection when I noticed a hum when the L1 Compact master was at 11 and the T1 was at 12. Could it be caused by the power strip I'm using for the T1 and the computer? The L1 Compact is not connected to the power strip. I also use the TRS audio cable to the L1 Compact. Thanks, wrahn Edit: Corrected product name L1 Compact to facilitate searchesRead More...
ST, Thanks for the reply. Yes I am using a laptop, and I'll troubleshoot using the information you provided. I'll report back when I figure it out. Thanks again, WesRead More...
Last Reply By wrahn · First Unread Post
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