Here are a few suggestions to help you get the best answer to your question as quickly as possible:
Search the forum. It's likely someone has already answered your question. If you find it, you won't have to wait for someone to see your post to get an answer. See:
- Post in the correct forum
Experts in various areas tend to stick to forums that focus on those areas so you are more likely to get an answer if you ask in the right forum.
A question about a Guitar processor in the Vocals area will likely take a lot longer to be answered than the same question in the Guitar forum.
The forum descriptions are good indications of what you will find in each area.
- Use the Subject line to Describe the problem
We are all volunteers on the forum. We often skim through question subjects to quickly find the ones where we can be helpful.
A Subject line: "Urgent! Help needed!"
is not as likely to get answered as
"Wireless mic to T1® or Compact?".
A specific, detailed subject is far more likely to get a response than a general one.
- Give details about your problem
"When I turn on the power I get feedback, please help",
provide details like the make/model of the microphone, how it is being used (vocal or instrument) and the general environment (for example: room size, stage size, distance from the microphone).
If possible, include the make and model and a link to any non-Bose gear that is part of part of your signal chain.
The more information you provide when you ask your question, the more likely it is that the first response will be an answer instead of a request for details.
- What have you already tried?
Tell us what you have already tried and what happened when you did it. Details are the keys to your answer.
- When you get a solution add " - solved" to your Subject line
It lets people scanning the forums know that they can find an answer to that question by reading the thread.
- Stay on Topic
If you are reading a discussion and want to ask a related question, consider posting it as a new question in new discussion.
You will likely get more focus for your question this way, and you will not be distracting from the original discussion.
- Resurrect Old Discussions
If you come across an old discussion and want to pursue it, just post another message in the same discussion. If you start a new discussion, you lose the connection to the history and context that the old discussion provides. If you really want to start a new discussion - please post a link to the old one.
The people-at-Bose try to keep spam and inflammatory comments out of the forums. However, if you do catch something that was missed, please click Take Action, Report Topic, to let the moderators know about your concerns. We all want to keep the forums on-topic and a friendly place to go for help with your questions!